Kate -
The error message seems to indicate that something has gone wrong with
OpenOffice itself and not with your files.
Does that error message appear just when you try to open a file, or
before that? Are you able to see what version of OpenOffice you're using
by clicking on 'Help' and then on 'About OpenOffice'?
Have you tried running OpenOffice with the shortcut on your Desktop that
says 'OpenOffice 4.1.14', to see if it can open your files? If not, the
easiest thing may be to just download and install the latest version of
OpenOffice (currently 4.1.16).
Do you have backups of your files?
- Robert
On 2026-05-18 21:22, kate wenzell via users wrote:
Hi there,I'm trying not to panic. I have been saving important data in Open
Office files for years, this is a project I worked on every day for years. Now
suddenly out of nowhere, it won't let me open them. It is giving me the error:
soffice.bin- Entry Point Not Found
"The procedure entry point
??0ViewinformationSD@geometry@drawinglayer@@QAE@ABVcouldnotbelocatedinthedynamiclinklibraryC:\ProgramFiles(x86)OpenOffice4\program\svxcore.dll."
I tried to search the forum, but the instructions they give are gobblydegook to
me- I'm not very tech savvy and I'm terrified I'll accidentally delete all the
work I've done over the years! Can somebody please help me fix this problem so
I can access all my work again?
I don't understand tech very well. I just downloaded Open Office years ago. It might be updating itself, I don't do it
personally. Currently there are 2 shortcuts on my desktop that I use. One says "Open Office 4.1.14" but I
don't use that one. I use another blank one that I use to save a new document each time I need one which just says
"Open Office". Almost all my documents are saved to Open Office because I lost the license to Micosoft Word
when I had to transfer my data from an old laptop to a used one. So I can't access almost anything now, not just my
year's long project!!! I have transferred all my data various times through out the years, but I have never had a
problem with Open Office and this problem is popping up out of nowhere because the last time I transferred data or had
a problem with my laptop was years ago, I've just been going about things as normal. I don't know if maybe the software
did an automatic update recently I'm unaware of. I don't know what information you need, but I did have a problem on
April 27th or 28th, one file I tried to open came up only as pound signs and would give the option to open as
"read only" or "edit", but when I opened it either way all data was pound signs and it said it was
encrypted and needed the admin to open it. I have no idea what that was all about, but for that project, I simply
started a new document and redid the information for that day only, and I haven't had that specific problem since. I
thought maybe there had been a glitch because the computer crashed while it was open, although that happens often
enough because it will crash if my charging cable falls out, which is loose and it happens periodically despite my
effort to not let it, and this problem had never happened before. That was a couple weeks ago, so it appears something
may be going progressively wrong with the software? Please help!!! I don't know enough about tech to figure this out on
my own!!!
Thanks,
Kate
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