Thanks for the info. I was more relying on the [moderator] tag on the
subject line but will pay more attention to the mail headers as well.

Thanks, Paul


> 
> Hi Paul,
>  Thanks for all of the great work replying to users questions.
> However many of your answers may never be seen by those asking questions as
> many of them are not yet subscribed to the mailing list.
> You can easily know that many of the posters are unsubscribed when
> "[moderated]" is in the subject line. This is because of a link on the
> support page for users to click on to ask a question. However not all users
> see this link and simple email directly to [EMAIL PROTECTED]
> All emails from unsubscribed users go thru the moderators. Currently there are
> over 1000 emails per day going to the [email protected] email address.
> Most of this is spam, viruses, or auto-replies from badly configured mail
> servers.
> However for the 10-20 valid emails per day which the moderators allow thru to
> the list you can see in the headers that the mails has been moderated by
> looking for the field "Delivered-to: moderator". Any emails you find with
> this field you should really CC: the original poster and set the "Reply-to:"
> field to "[email protected]". In this way the original poster will always
> get your responses and when they reply their answer will only be to
> [EMAIL PROTECTED]
> 
> Thanks for your cooperation,
> --
> CPH : openoffice.org contributor
> 
> Maybe your question has been answered already?
>                                 http://user-faq.openoffice.org/#FAQ
> 
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> 


-- 
HTH, Paul

Remember "Google is your friend!"

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