Richard is right. The downloaded file has to be unzipped first. You can
create a new folder on your desktop and unzip it to that folder. Then
open the folder and run the setup file. Before you do that, if you have
not already done so, go to www.sun.com, and install the latest version
of the Java Runtime Environment. OOo needs Java support for full
functionality. Good luck!
Dan J.
richard_patient wrote:
I know this sounds stupid but, did you unzip the folder before trying
to install the program? I didn't unzip it and got an error when I
first installed OOo. If you did unzip it, you might have to redownload
the program as it sounds like a file is missing or damaged. But I am a
OOo novice so I could be wrong.
But that sounds like the error that WIndows throws up when it cannot
find a file or access a file due to user rights settings or read only
settings.
Hope it helps somewhat
Richard P.
Bob K wrote:
trying to open some files with the sxw extension and found you...but
having trouble with downloading your software. keep getting this
message when trying to install
Error 1311. Source file not found:
C:\DOCUME~1\ADMINI~2\LOCALS~1\Temp\...\openofficeorg1.cab. Verify
that the file exists and that you can access it.
Repeated “retry� – no luck
Appreciate any assistance you can provide...
Bob Klotz
New Gloucester, Maine
http://www.openoffice.org/
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