Bob, this sounds like a problem I've encountered when downloading OpenOffice to Windows XP. The built-in support for zip files in Windows immediately opens the archive in a folder, but you simply can't run the setup file from there, or you'll get the message you describe. Try downloading the archive to a folder of its own on the desktop, then use an unzipping utility like IZArc or WinZip to unzip it in that folder. You can then run the setup program without any problems. You see, there are, I believe, three compressed files inside the zipped file that won't open from the \Temp folder that Windows uses by default. Do a Google on IZArc--it's free and supports more archive formats than WinZip does. Good luck!

Dan Juroff

ROBERT KLOTZ wrote:


trying to open some files with the sxw extension and found you...but having trouble with downloading your software. keep getting this message when trying to install


Error 1311. Source file not found: C:\DOCUME~1\ADMINI~2\LOCALS~1\Temp\...\openofficeorg1.cab. Verify that the file exists and that you can access it.

Repeated â?oretryâ?? â?" no luck

Appreciate any assistance you can provide...

Bob Klotz
New Gloucester, Maine


http://www.openoffice.org/

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