On Thu, 2005-04-07 at 12:04 -0600, Doug Thompson wrote:
> G. Roderick Singleton wrote:
> > On Thu, 2005-04-07 at 07:39 -0600, Doug Thompson wrote:
> > 
> >>G. Roderick Singleton wrote:
> >>
> >>>On Wed, 2005-04-06 at 19:03 -0400, Paul B. wrote:
> >>>
> >>>
> >>>>G. Roderick Singleton wrote:
> >>>>
> >>>>
> >>>>>On Wed, 2005-04-06 at 13:12 -0500, Dennis J. Tuchler wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>>It would be very helpful if all participants in this listserv that have 
> >>>>>>used 
> >>>>>>their printers and OOo to print envelopes describe how they set up OOo 
> >>>>>>to do 
> >>>>>>it.  The collection of these descriptions should be plugged into the 
> >>>>>>documentation for OOo.
> >>>>>>
> >>>>>
> >>>>>
> >>>>>Please review pages 168-169 of
> >>>>>http://documentation.openoffice.org/manuals/OOo1.x.x/user_guide.pdf
> >>>>>
> >>>>>How can this section be improved?
> >>>>
> >>>>
> >>>>Try as I have - and I've spent over one hour this week on it - 
> >>>>the envelope function simply will not print landscape on my 
> >>>>Lexmark 6170. I've tried fooling it by speccing portrait, but 
> >>>>nothing works. This has been true of every version of OOo that 
> >>>>I've ever tried it on.
> >>>>
> >>>>Paul
> >>>>
> >>>
> >>>
> >>>I hear you but I do not understand. Let me see if I interpret correctly:
> >>>
> >>>     1. You have a printer that will take envelopes with the long edge
> >>>        entering the printer and the short edges in the tray.
> >>>     2. You have set the printer properties in OOo
> >>>     3. You have set the envelope up the way you want
> >>>
> >>>Printing of the envelope should be working. 
> >>>
> >>
> >>Bingo!  It doesn't.
> >>There is a fundamental flaw in the workings of envelope printing in OOo 
> >>and it has been present since early days.  My first use of OOo and 
> >>filing of an issue was with OOo 1.0.3 in 2003 and nothing has truly changed.
> >>In my case, I use an HP4000 with Win98 or SuSE9.1 (Used to be RH9).  OOo 
> >>is incapable of dealing with the center fed envelope from the manual 
> >>tray on this printer.  One would think that it all that is necessary is 
> >>  to reposition the frames for the return address and addressee fields 
> >>so that they print in the proper regions on the actual envelope.  Hah! 
> >>As soon as I do that, then OOo starts printing across the envelope in 
> >>portrait mode and will not change back until I dump that template and 
> >>start all over again.  I am SAFT (sick and <bleep>ing tired) of 
> >>submitting issues on matters like this only to have them come back as 
> >>"Can not duplicate."  I invite any developer to visit and observe this 
> >>behavior on all three of my computers.  I suspect they can accomplish 
> >>the same result by merely testing with an HP4000, but that course of 
> >>action seems too obvious.
> >>
> >>Gerry, you asked earlier in this thread what must be done to the manual 
> >>to help solve the problems people are having, but that addresses only 
> >>the symptom and not the disease.  As I have said in the issues I have 
> >>filed, until OOo reliably, consistently, and intuitively handles 
> >>envelope printing, it is nearly worthless as a business tool to 
> >>thousands, if not millions, of potential users.  Because I can 
> >>accomplish over 90% of my mailing using window envelopes and my 
> >>accounting program, I work around it.  If it weren't for my personal 
> >>bias against "The Beast" and a high threshold for pain, I would  have 
> >>thrown in the towel long ago.  </rant>
> >>
> > 
> > What's sad about this is that I CANNOT reproduce your problem. I wish I
> > could so I can see what's wrong. The only complaint I have is that 1.1.x
> > does not always present US envelope sizes whereas 1.9m8+ does. 
> > 
> > If you have opened an issue or know of an existing one, please publish
> > the number. This may be an again but it won't hurt :-) 
> > 
> > As you can guess I am concerned that procedures for envelopes are
> > reasonable and correct in the docs in the documentation project.
> > 
> Well I can sure reproduce it and just did it again, this time taking 
> copious screen shots and scanning the printed envelope(s), for what 
> that's worth.  I am rolling it all up into an OOo document, but right 
> now have to go take of some work matters, so it won't be finished until 
> this evening.  Between now and then, if you want to receive it directly, 
> let me know; and if there is an active and current issue that someone 
> would like me to append it to, I'll be happy to do it.  However, I won't 
> be holding my breath awaiting a fix.
> 
> Doug
> 


Yes, please send it to me. 
-- 
PLEASE KEEP MESSAGES ON THE LIST.
Documentation Co-Lead
http://documentation.openoffice.org/ 


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