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It appears that since my install of the ZoneAlarm Security Suite
(ZASS) to v8.0.015.000,
I am unable to connect with OpenOffice server(s) to check for and
have a successful
update. I install the latest version of ZASS on 9-3-08. I keep
getting an error as shown below.
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It appears that ZASS (the latest version) is not allowing me to check
for updates for OpenOffice
v2.4.1. I do get a successful check when I shut-down ZASS. I have
also added the URL of
"update24.services.openoffice.org" to both the Privacy list and the
Firewall as "TRUSTED" but
still cannot connect. For whatever reason, ZASS will not allow me to
check for updates of my
copy of OpenOffice.
I had no problems with OpenOffice and ZASS with the previous version
of ZASS (7.0.483.000).
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I don't know if you need to get with ZoneAlarm or not. If I try to
contact them, I may not get
any results other than a "canned" response and something to the
effect "it ain't our problem" (maybe
not in those exact words)! I will make an attempt to contact
ZoneAlarm. Maybe you should check
this out and possibly get with them also.
Let me know if there is any additional info you need. I await your response.
Thanks.
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r,
Mike
Date: Wed, 03 Sep 2008 08:54:03 +0800
To: [EMAIL PROTECTED]
From: Michael Turner <[EMAIL PROTECTED]>
Subject: Online OpenOffice Updates
Here in the last 2 to 3 days, or so, I have been unable to connect
with your (I assume)
update server to check for updates. I get an notice that my copy of
OpenOffice is unable
to connect to check for updates.
r,
Michael