At 23:19 07/09/2008 +0700, Vu Anh Hung wrote:
I installed openoffice succesfully. But I can not open it. And
error as image attach.
[ Transcribed error message:
quickstart.exe - Unable to Locate Component
This application has failed to start because MSVCR71.dll was not
found. Re-installing the application may fix this problem. ]
MSVCR71.dll is a part of Windows, not of OpenOffice - though it is
evidently needed by OpenOffice. It must either be missing from your
system, or in the wrong place, or not properly registered, or there
may be a wrong version of it on your system. Here are some suggestions:
o The error message refers to the Quickstarter, which is only one
way of starting OpenOffice. If it is only the Quickstarter that will
not start, you may prefer just to disable it. To do this, start
OpenOffice from the All Programs menu instead, go to Tools |
Options... | OpenOffice.org | Memory | OpenOffice.org Quickstarter,
and remove the tick from "Load OpenOffice.org during system
start-up". But it may well be that you cannot start OpenOffice that
way either: I'm guessing that that is so.
o As the error message suggests, try reinstalling OpenOffice. Find
the "setup" file within the files which unpacked from the download
and double-click it to run it. Take the option to reinstall the product.
o Is your Windows installation up to date? Run Windows Update (or
Microsoft Update) to ensure that it is.
o Try repairing your Windows installation. Find the original
Windows CD and run it. Accept the offer to repair your
installation. Remember that you will need to run Windows Update
again afterwards to update everything. If necessary, reinstall
OpenOffice after you have done this.
I trust this helps.
Brian Barker
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