That DLL is part of the MS C runtime library. It should be there and be registered.
The advice to repair windows is good if you have your install CD. Otherwise if you can find the DLL on your PC try to register the DLL and see if that helps: You do that like this : regsvr32 msvcr71.dll If you can't find this DLL on your system, check any other system that you trust. Get it from a friend or family member who runs anti-virus and whose PC is working fine then perform the step above. GL, Shawn -----Original Message----- From: Brian Barker [mailto:[EMAIL PROTECTED] Sent: Monday, September 08, 2008 10:13 AM To: [email protected] Cc: Vu Anh Hung Subject: Re: [users] Can not setup openoffice At 23:19 07/09/2008 +0700, Vu Anh Hung wrote: >I installed openoffice succesfully. But I can not open it. And >error as image attach. > >[ Transcribed error message: >quickstart.exe - Unable to Locate Component >This application has failed to start because MSVCR71.dll was not >found. Re-installing the application may fix this problem. ] MSVCR71.dll is a part of Windows, not of OpenOffice - though it is evidently needed by OpenOffice. It must either be missing from your system, or in the wrong place, or not properly registered, or there may be a wrong version of it on your system. Here are some suggestions: o The error message refers to the Quickstarter, which is only one way of starting OpenOffice. If it is only the Quickstarter that will not start, you may prefer just to disable it. To do this, start OpenOffice from the All Programs menu instead, go to Tools | Options... | OpenOffice.org | Memory | OpenOffice.org Quickstarter, and remove the tick from "Load OpenOffice.org during system start-up". But it may well be that you cannot start OpenOffice that way either: I'm guessing that that is so. o As the error message suggests, try reinstalling OpenOffice. Find the "setup" file within the files which unpacked from the download and double-click it to run it. Take the option to reinstall the product. o Is your Windows installation up to date? Run Windows Update (or Microsoft Update) to ensure that it is. o Try repairing your Windows installation. Find the original Windows CD and run it. Accept the offer to repair your installation. Remember that you will need to run Windows Update again afterwards to update everything. If necessary, reinstall OpenOffice after you have done this. I trust this helps. Brian Barker --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
