To whom it may concern:
I recently signed up on your website for the
Openoffice suite. I was, however, under the impression
it was free. I was then advised it was 5.97 GBP. It
was not until I reached the final approval screen that
I was advised I was being charged more than 25.00 GBP.
At this point I clicked the cancel button. The
purchase, however, seems to have gone through
regardless, as per the attached e-mail. I am very
unhappy about this and I would appreciate it if you
would refund my monies, especially as I have not used
the product.
Thank you.
Regards,
Amy Dawel
Note: forwarded message attached.
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http://au.yahoo.com/y7mail--- Begin Message ---
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Your order has been successfully approved!
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Please review the details below.
Order status: approved
Merchant System Order number: 23325793
You have purchased: 3 Year VIP Membership and 1 Extra Features GBP
25.86
Delivery E-mail: [EMAIL PROTECTED]
Registration time: 7/10/2008 4:04:30 PM
Your billing statement will show a charge by MBCONTACT.COM
You have been charged: £ 25.86 UKP
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Click here to continue :
http://www.transaction-id.com/thankyou/software/thankyou.asp?comp=multi&proid=openoffice
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For billing & technical support contact us by:
Email: [EMAIL PROTECTED]
Toll free: 1 866 903 4555
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