At 10:51 26/01/2009 +0100, Peter Schramm wrote:
we are doing serial letter function without the serial letter assistant.
We use OO 2.4.1 and Windows XP. An one computer we have the problem,
that with F4 we do not get the database window opened even doing the
same as on all other computers. Is there a general flag to be set
somewhere to enable this function? Or standard help necessary:
Deinstall, install, try again ;-)
I'm guessing here, so read this at your own risk!
First, is the problem with the Data Sources window itself or just
with the use of F4 to invoke it? To discover this, try View | Data
Sources instead. Does this bring up the required window? If it
does, suspicion falls on the F4 hot key: have you reset this to
something other than its standard use?
o Go to Tools | Customize... .
o Click OpenOffice.org at top right.
o Under "Shortcut keys", does it say Data Sources against F4? If
not, either use the Reset button at bottom right to reset these keys
to the defaults or reset F4 alone. (To do this, select View under
Category and Data Sources under Function. Then select F4 under
"Shortcut keys" and click the Modify button.)
o Also try using F4 with different types of document open: does the
problem occur equally if you are using a text (Writer) or spreadsheet
(Calc) document, for example? If not, return to Tools | Customize...
from the appropriate component and select Writer (or Calc or
whatever) at top right instead of OpenOffice.org. Has F4 been
redefined for the component you are using even though it is still
defined correctly for OpenOffice.org globally?
If View | Data Sources does not work either, then is the problem with
database registration rather than the operation of the shortcut
key? Information about your registered databases appears to be
stored (in your version 2) in C:\Documents and
Settings\<login-name>\Application
Data\OpenOffice.org2\user\registry\data\org\openoffice\Office\DataAccess.xcu
(where <login-name> is your login name). One guess would be that
this file is missing or corrupt. You could try closing OpenOffice
and the Quickstarter, renaming this file (so that you can recover it
if necessary), and restarting OpenOffice. That may create a clean
copy of DataAccess.xcu, though you would presumably need to register
your databases anew. If necessary, you could rename the entire
branch starting at OpenOffice.org2 above and let OpenOffice create a
new user profile when you restart it. Incidentally, if the problem
is indeed with these configuration files, then reinstalling
OpenOffice is unlikely to help, since these files are not affected by
a removal. Another test that might show whether the problem is with
these (per-user) configuration files would be to see if the behaviour
is consistent for different users on the same system.
I imagine that you'll have to translate all these keywords into their
German equivalents for your version: sorry I cannot help with that!
I trust this helps.
Brian Barker
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