At 23:13 21/03/2009 +1000, Sonly Wonly Gonly wrote:
Using OpenOffice.org 3.0.1 Spreadsheet with Windows XP Home Ver 2002
Service Pack 3; Celeron 3.20 Ghz & 1.48 GB RAM.
[...] - program hangs & then crashes. [...]
Have removed & re-installed OpenOffice 3.0.1, but problem still persists.
Occasionally get error message that file 'common.xcu' is corrupt.
Deleting this file from ' ...registry/data/org/openoffice//office'
does not prevent crash.
It's not clear here which file you are deleting: the one in the
software at C:\Program Files\OpenOffice.org
3\Basis\share\registry\data\org\openoffice\Office (or perhaps the one
in C:\Program Files\OpenOffice.org
3\Basis\share\registry\res\en-US\org\openoffice\Office) or the one in
your profile at C:\Documents and Settings\<user>\Application
Data\OpenOffice.org\3\user\registry\data\org\openoffice\Office -
where <user> is your user account name.
The copy being used and updated - and possibly corrupted - will be
the one in your profile. And reinstalling the software will
specifically not affect this copy. (This behaviour preserves
customisations across installations.) So if corruption of this is
your problem - and I'm not saying that it is - then you need to
delete (or, better, rename) the profile copy.
o Close OpenOffice *and* the Quickstarter.
o Rename the profile copy of Common.xcu.
o If you previously deleted the software copy, now is the point to
reinstall OpenOffice in order to replace it.
o Restart OpenOffice, hoping that it will create a clean copy of
Common.xcu in your profile.
I trust this helps.
Brian Barker
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