Thanks for your swift reply. The common.xcu file I was deleting (either manually or the via the error message) was the one in the user account i.e. No. 3. It regenerated on re-starting Open Office. I hadn't realised how much of Open Office remains after a "remove program" via Windows. I have removed Open Office again + manually removing Open Office folders in Programs & in Documents & Settings. On re-installing, the spreadsheet program seems to be behaving. I hope it continues. Again thanks for your comments. Fred Grau (alias 'Sonly Wonly Gonly')
-----Original Message----- From: Brian Barker [mailto:[email protected]] Sent: Sunday, 22 March 2009 2:59 AM To: [email protected] Subject: Re: [users] Crash of Spreadsheet At 23:13 21/03/2009 +1000, Sonly Wonly Gonly wrote: >Using OpenOffice.org 3.0.1 Spreadsheet with Windows XP Home Ver 2002 >Service Pack 3; Celeron 3.20 Ghz & 1.48 GB RAM. > >[...] - program hangs & then crashes. [...] > >Have removed & re-installed OpenOffice 3.0.1, but problem still persists. > >Occasionally get error message that file 'common.xcu' is corrupt. >Deleting this file from ' ...registry/data/org/openoffice//office' >does not prevent crash. It's not clear here which file you are deleting: the one in the software at C:\Program Files\OpenOffice.org 3\Basis\share\registry\data\org\openoffice\Office (or perhaps the one in C:\Program Files\OpenOffice.org 3\Basis\share\registry\res\en-US\org\openoffice\Office) or the one in your profile at C:\Documents and Settings\<user>\Application Data\OpenOffice.org\3\user\registry\data\org\openoffice\Office - where <user> is your user account name. The copy being used and updated - and possibly corrupted - will be the one in your profile. And reinstalling the software will specifically not affect this copy. (This behaviour preserves customisations across installations.) So if corruption of this is your problem - and I'm not saying that it is - then you need to delete (or, better, rename) the profile copy. o Close OpenOffice *and* the Quickstarter. o Rename the profile copy of Common.xcu. o If you previously deleted the software copy, now is the point to reinstall OpenOffice in order to replace it. o Restart OpenOffice, hoping that it will create a clean copy of Common.xcu in your profile. I trust this helps. Brian Barker --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
