forwarded to OP

On Thu, Apr 16, 2009 at 5:31 PM, Barbara Duprey <[email protected]> wrote:

> Julie Smith wrote:
>
>> <snip>
>>
>> Dear Sir
>>  I have been browsing the internet to try and resolve my problem and note
>> that you have provided a helpful response to someone else and I wonder if
>> you would be able to answer my query.
>>  I have a new computer with Open Office.  I have spent weeks typing an
>> assignment for a qualification, which I am undertaking and when I have
>> emailed to the recipient, they cannot open the attachment.  I have then
>> tried to email to myself and open on my work computer and I too cannot open
>> the attachment as a word document.
>>  Would you be able to offer any advice on how to deal with this issue.
>>  Kind Regards
>>  Julie
>>
>
> Unless you tell it otherwise, OpenOffice.org creates files according to the
> standardized Open Document Format specifications, and MS Office programs
> (like Word and Excel) do not understand those. Those are probably what your
> recipients, and you on your office computer, are trying to use. You have a
> number of options:
>
>   * Ensure that the receiving systems have OOo installed. This is the
>     best option, because nothing will ever be "lost in translation"
>     between file formats.
>   * On the receiving systems, install the Sun plugin for MS Office
>     that gives it the capability to use the ODF files:
>     http://www.sun.com/software/star/odf_plugin/get.jsp
>   * When you are sending the documents you create to somebody without
>     the OOo or plugin software, send the file as a PDF whenever
>     possible -- that is, when the recipient just needs to look at it.
>     This can be done through the File > Send > E-mail as PDF option.
>   * Send the document in Word format (File > Send > E-mail as
>     Microsoft Word [or Excel, or Powerpoint]).
>   * Use File >Save As, select the appropriate MS Office filetype, and
>     make sure that automatic file name extension is selected. Then
>     attach the file to your e-mail.
>   * If you are always going to be using the MS Office filetypes (not
>     recommended, for many reasons) you can establish them as the
>     defaults instead of the ODF formats: Tools > Options, Load/Save,
>     General, Default file format and ODF settings, then the various
>     "Document type" and "Always save as" pairings.
>
>
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