Thanks, Alan -- I did copy her on the message, but I'm glad you're
looking out for folks.
Alan Boba wrote:
forwarded to OP
On Thu, Apr 16, 2009 at 5:31 PM, Barbara Duprey <[email protected]> wrote:
Julie Smith wrote:
<snip>
Dear Sir
I have been browsing the internet to try and resolve my problem and note
that you have provided a helpful response to someone else and I wonder if
you would be able to answer my query.
I have a new computer with Open Office. I have spent weeks typing an
assignment for a qualification, which I am undertaking and when I have
emailed to the recipient, they cannot open the attachment. I have then
tried to email to myself and open on my work computer and I too cannot open
the attachment as a word document.
Would you be able to offer any advice on how to deal with this issue.
Kind Regards
Julie
Unless you tell it otherwise, OpenOffice.org creates files according to the
standardized Open Document Format specifications, and MS Office programs
(like Word and Excel) do not understand those. Those are probably what your
recipients, and you on your office computer, are trying to use. You have a
number of options:
* Ensure that the receiving systems have OOo installed. This is the
best option, because nothing will ever be "lost in translation"
between file formats.
* On the receiving systems, install the Sun plugin for MS Office
that gives it the capability to use the ODF files:
http://www.sun.com/software/star/odf_plugin/get.jsp
* When you are sending the documents you create to somebody without
the OOo or plugin software, send the file as a PDF whenever
possible -- that is, when the recipient just needs to look at it.
This can be done through the File > Send > E-mail as PDF option.
* Send the document in Word format (File > Send > E-mail as
Microsoft Word [or Excel, or Powerpoint]).
* Use File >Save As, select the appropriate MS Office filetype, and
make sure that automatic file name extension is selected. Then
attach the file to your e-mail.
* If you are always going to be using the MS Office filetypes (not
recommended, for many reasons) you can establish them as the
defaults instead of the ODF formats: Tools > Options, Load/Save,
General, Default file format and ODF settings, then the various
"Document type" and "Always save as" pairings.
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