2009/8/13 Barbara Duprey <[email protected]>

> Does anybody here know what the OOo installer/uninstaller is finding that
> makes it think there's an open instance of OOo running? Ray Hawes (
> [email protected], an unsubscribed user) reports that OOo is not
> in his Startup folder, not in the Start menu, not in Program Files, no
> Quickstarter in task bar, and there is no soffice.bin process running, but
> when he tries to install or uninstall OOo thinks it has to be closed to
> proceed. OOo is still in the Windows "uninstall programs" list from an
> earlier installation of 3.1 from the www.openoffice.org website. I have no
> idea what, other than an soffice.bin process, would be used to determine
> that OOo is running. Help, please!
>

On my Win XP Pro system, according to Task Manager, there are *two*
"soffice" processes running: soffice.bin *and* soffice.exe

This is when, as far as I am concerned, *only* the Quickstarter is running.

Has your respondent tried the [free] Windows Installer Cleanup Utility at
<http://support.microsoft.com/kb/290301>?

HTH.

-- 
Harold Fuchs
London, England
Please reply *only* to [email protected]

Reply via email to