On 8/16/09 [email protected] wrote:
Subject:
Problem with Word documents
From:
"Neil Armstrong" <[email protected]>
Date:
Fri, 14 Aug 2009 10:41:54 +0100
To:
<[email protected]>
I was recommended to download Open Office as I needed to send Word documents as
part of my exam work this year. I had Word Viewer on my Dell computer but had
been managing with Microsoft Works for word processing up to that point.
However, things did not work out as anticipated! When I clicked on the Word
documents I was sent, they opened via the Word Viewer. I then copied these
into Open Office and saved them as Word documents. I then input my data and
resaved them. I then sent these documents to the Exam board but nothing
arrived. Whrn I attempted to print out the documents having been told of this
problem I only got a blank page with the AQA logo. Can you suggest what has
happened and if there is a solution to my problem - other than buying Microsoft
Office?
I am not great with technology, so can't cope with anything too technical!
Many thanks
Ann Armstrong
A couple of thoughts: first, instead of double-clicking on Word
documents to open, try right-clicking and using Open With. Then you
can specify to use OOO to open the documents to begin with, instead of
fooling around with using the Word Viewer and copying to OOO. Second,
when you input your data and resave, use "File-Save As" rather than
"File-Save" and ensure you are selecting the proper format under "File
type" (near the bottom of the Save As dialogue). Select a Word format,
such as "Microsoft Word 97/2000/XP" that your correspondents can read.
The default format for OOO is not a "Word" .doc format, so you need to
make sure you're selecting one that will work for you.
I don't know what the "AQA logo" means, but perhaps you are saving the
revised document in the default OOO .odt format and then trying to open
that in the Word Viewer?
