Michael Reich wrote:
On 8/16/09 [email protected] wrote:
Subject:
Problem with Word documents
From:
"Neil Armstrong" <[email protected]>
Date:
Fri, 14 Aug 2009 10:41:54 +0100
To:
<[email protected]>
I was recommended to download Open Office as I needed to send Word
documents as part of my exam work this year. I had Word Viewer on my
Dell computer but had been managing with Microsoft Works for word
processing up to that point. However, things did not work out as
anticipated! When I clicked on the Word documents I was sent, they
opened via the Word Viewer. I then copied these into Open Office and
saved them as Word documents. I then input my data and resaved
them. I then sent these documents to the Exam board but nothing
arrived. Whrn I attempted to print out the documents having been
told of this problem I only got a blank page with the AQA logo. Can
you suggest what has happened and if there is a solution to my
problem - other than buying Microsoft Office?
I am not great with technology, so can't cope with anything too
technical!
Many thanks
Ann Armstrong
A couple of thoughts: first, instead of double-clicking on Word
documents to open, try right-clicking and using Open With. Then you
can specify to use OOO to open the documents to begin with, instead of
fooling around with using the Word Viewer and copying to OOO.
Second, when you input your data and resave, use "File-Save As" rather
than "File-Save" and ensure you are selecting the proper format under
"File type" (near the bottom of the Save As dialogue). Select a Word
format, such as "Microsoft Word 97/2000/XP" that your correspondents
can read.
This is excellent and sound advice. In addition, when you do Save As,
don't include the ".doc" in the name you choose but make sure the little
box labelled "Automatic filename extension" is ticked (checked) before
you click Save. Otherwise Windows may/will get confused.
The default format for OOO is not a "Word" .doc format, so you need to
make sure you're selecting one that will work for you.
I don't know what the "AQA logo" means, but perhaps you are saving the
revised document in the default OOO .odt format and then trying to
open that in the Word Viewer?
--
Harold Fuchs
London, England
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