How exactly does it "not work"? Did you use the subscribed account with
the standard form of the unsubscribe, or the indirect form with the
embedded address? The address from which you are posting
([email protected]) is not recognized as being a subscriber, it is
being routed through the moderator. Whatever the subscribed address is,
that's the one that has to be unsubscribed; you can find that by looking
at the header for a message you're getting from the list, and seeing
what is in the Return-Path header. For example, the message from Sue
came to me with
Return-Path: <[email protected]>
because my subscribed address is [email protected]. It is most likely that in
your case, a different address was actually subscribed but is
redirecting its traffic to the [email protected] account, and that
subscribed address is what you need to determine before you can
unsubscribe. Let's say that's [email protected]. Then you can use the
[email protected] account with the indirect form
([email protected]) to submit the
request, and then look for the unsubscribe confirmation message, which
will go to [email protected] but should be redirected to
[email protected]. You can then reply from this account to complete
the unsubscribe.
If this still "doesn't work" we'll need more information on the specific
steps you followed and the results of each step, for example, exactly
what the "To" address was for your request, whether you ever saw an
unsubscribe confirmation message, and so on.
Phyllis Kahn wrote:
I have done exactly what you have advised;it doesn't work!
yours truly,
_____________
Phyllis M. Kahn
Date: Thu, 17 Sep 2009 09:46:42 -0500
From: [email protected]
To: [email protected]; [email protected]
Subject: Re: [users] Unsubscribing [was Sue]
sue gill wrote:
I have got 6e-mails that keep coming to me, what's going on.
Don't worry about my inquire I have Purchased Microsoft Office now, I
certainly won't be purchasing any more of your products. And if I get
any more e-mails for you I will tell them to go elsewhere
too. Thanks For Nothing
---------------------------
A couple of things: if you paid for OpenOffice.org, which is free from
the www.openoffice.org website, you were probably scammed. Second, the
e-mails are coming to you because you subscribed to this mailing list,
which is supported by volunteers who use OOo and want to help others
(there are hundreds of thousands of satisfied users). Part of the
subscription process was for you to respond to a confirmation message;
the process is similar for unsubscribing.
To unsubscribe, you need to send a message from this account
([email protected]) to [email protected], or from any
account to [email protected] (note
the equals sign instead of the at sign in the embedded account name).
That should soon result in [email protected] getting a message
requesting confirmation of the unsubscribe request, and replying to that
message should complete the unsubscribe and send a "goodbye" message to
that account.
If you do not see the unsubscribe confirmation request (it usually would
appear within a few minutes), it may be that it is being interpreted as
junk, either by your ISP or by a personal filter. Check your junk
folders to see if it is there.
If for some reason your e-mail program cannot send a response to the
confirmation message as required (the address is long, and includes a
version of your account name with an equals sign), copy the whole
response address into the Subject line of a new message, and send that
message to [email protected] (not the usual unsubscribe
address).
If none of this works, you may be able to contact the list owner at
[email protected] for further help.
Please note that the users on the list have no authority to unsubscribe
you.
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