Right, [email protected] is identified as a subscriber. If you are sending a message to [email protected] or [email protected] but not seeing an unsubscribe confirmation message, there may be a filter that is deciding the confirmation message is spam (maybe because of the nature of the response address?). Check your filter definitions and your junk folders to see if it might have gotten caught there. If not, you may need to check with your ISP to monitor your traffic for a while after you send the unsubscribe request and see what might be happening to it -- sorry, can't give any specific info there, it's dependent on the ISP.

You might also play around with sending a message to [email protected] with a subject line that includes the word "unsubscribe" and your address, it may be that those get to the list owner somehow. (It should be [email protected], but there hasn't been any indication I've seen that that actually works.)

I don't know how the connection to the Blackberry works, but if it connects with your e-mail client's Inbox folder (or equivalent), you could set a filter to send all the messages from this list to another folder instead (probably a good idea in any case). What kind of configuration options did you have for setting the Blackberry up for your e-mail?

Timo Lynch wrote:
I, too, have been trying to unsubscribe for some time but without success.
I thought perhaps I had subscribed through a different, long forgotten email
which forwarded to my main email but your suggestion caused me to look at
the header and this email is indeed the subscribing email.  I have never
seen a response message to reply to and complete the process.  I would mind
so much receiving all these emails as they can be informative but these now
also forward to my blackberry and I need to individually delete them.

Thank you for any help you can be.

Tim

-----Original Message-----
From: Barbara Duprey [mailto:[email protected]] Sent: Thursday, September 17, 2009 5:32 PM
To: [email protected]
Subject: Re: [users] Unsubscribing [was Sue]

How exactly does it "not work"? Did you use the subscribed account with the standard form of the unsubscribe, or the indirect form with the embedded address? The address from which you are posting ([email protected]) is not recognized as being a subscriber, it is being routed through the moderator. Whatever the subscribed address is, that's the one that has to be unsubscribed; you can find that by looking at the header for a message you're getting from the list, and seeing what is in the Return-Path header. For example, the message from Sue came to me with

Return-Path: <[email protected]>

because my subscribed address is [email protected]. It is most likely that in your case, a different address was actually subscribed but is redirecting its traffic to the [email protected] account, and that subscribed address is what you need to determine before you can unsubscribe. Let's say that's [email protected]. Then you can use the [email protected] account with the indirect form ([email protected]) to submit the request, and then look for the unsubscribe confirmation message, which will go to [email protected] but should be redirected to [email protected]. You can then reply from this account to complete the unsubscribe.

If this still "doesn't work" we'll need more information on the specific steps you followed and the results of each step, for example, exactly what the "To" address was for your request, whether you ever saw an unsubscribe confirmation message, and so on.

Phyllis Kahn wrote:
I have done exactly what you have advised;it doesn't work!

yours truly,
_____________
Phyllis M. Kahn



Date: Thu, 17 Sep 2009 09:46:42 -0500
From: [email protected]
To: [email protected]; [email protected]
Subject: Re: [users] Unsubscribing [was Sue]

sue gill wrote:
I have got 6e-mails that keep coming to me, what's going on.
Don't worry about my inquire I have Purchased Microsoft Office now, I certainly won't be purchasing any more of your products. And if I get any more e-mails for you I will tell them to go elsewhere too. Thanks For Nothing
---------------------------


A couple of things: if you paid for OpenOffice.org, which is free from the www.openoffice.org website, you were probably scammed. Second, the e-mails are coming to you because you subscribed to this mailing list, which is supported by volunteers who use OOo and want to help others (there are hundreds of thousands of satisfied users). Part of the subscription process was for you to respond to a confirmation message; the process is similar for unsubscribing.

To unsubscribe, you need to send a message from this account ([email protected]) to [email protected], or from any account to [email protected] (note the equals sign instead of the at sign in the embedded account name). That should soon result in [email protected] getting a message requesting confirmation of the unsubscribe request, and replying to that message should complete the unsubscribe and send a "goodbye" message to that account.

If you do not see the unsubscribe confirmation request (it usually would appear within a few minutes), it may be that it is being interpreted as junk, either by your ISP or by a personal filter. Check your junk folders to see if it is there.

If for some reason your e-mail program cannot send a response to the confirmation message as required (the address is long, and includes a version of your account name with an equals sign), copy the whole response address into the Subject line of a new message, and send that message to [email protected] (not the usual unsubscribe address).

If none of this works, you may be able to contact the list owner at [email protected] for further help.

Please note that the users on the list have no authority to unsubscribe you.




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