John Kaufmann wrote:
Harold,

In a message dated 2009.11.01 05:52 -0500, Harold Fuchs wrote:

I'm working on the assumptions that the responder wants the OP to see
 the response (why else respond?) and that the responder either
hasn't seen that the OP is not subscribed or simply forgot to cc the
OP. I have to say I thought I was doing us a favour. I'll stop. But I
think that a lot of unsubscribed OPs will be left with the impression
that the support for OOo is pretty poor - no responses to even simple
questions; roughly what you'd expect from other makers of office
software.

Exactly. Since joining this list, I have always admired your selfless and tireless willingness to try (in addition to answering questions) to maximize consideration for all involved - including those who have not (yet, at least) joined the list. This is certainly a better place for that attitude. Yet the recent exchange between you and Brian, whom I also admire, was a reminder that the best of intentions may be no substitute for arranging the world, as far as possible, to avoid problems rather than correct them. I wonder if our efforts would not be better spent trying to change the list management to minimize this recurring problem, by simply requiring users to join the list before posting. The alternative - what we have now - simply seems perverse.

John

John,

I agree with your thoughts about changing the list management but I don't think we can win that battle; others have tried in the past and met complete silence from apparently everyone who might be able actually to do something rather than just talk about it.

As I see it what we want is for "Reply all" to work so that if someone uses it the unsubscribed OP's address is automatically included in the To: list of the reply. As far as I know, the reason "Reply all" doesn't work is that the management software (ezmlm) has been configured to send its messages out with a "Reply to" address which then overrides the responder's mail program's default behaviour.

Perhaps one of the moderators can tell us why this cannot be changed.

Or ???

--
Harold Fuchs
London, England
Please reply *only* to [email protected]


---------------------------------------------------------------------
To unsubscribe, e-mail: [email protected]
For additional commands, e-mail: [email protected]

Reply via email to