2009/11/2 NoOp <[email protected]> > On 11/01/2009 02:52 AM, Harold Fuchs wrote: > > NoOp wrote: > >> On 10/29/2009 01:38 PM, Harold Fuchs wrote: > >> > >> > >>> Forwarding to unsubscribed OP. > >>> > >>> > >> > >> When you do this do you include information regarding the list, how to > >> use the list, that the OP should reply to the list, not to reply to the > >> forwarded responder directly etc., etc? > > > > Sorry but I don't understand the point you are trying to make here. > > I'm trying to point out that if you merely forward the post to the unsub > without providing any boilerplate/information regarding the list, how to > use the list, how to view responses, and not advising the unsub that > replies/responses should go back to [email protected] rather than to > you or the forwarded poster, you are doing the unsub and the list a > disservice. How's that for a run-on sentence :-) > > The person that you've forwarded the list reply to has *no* clue about > this list as is obvious by the unsubscribed post. Now you hop along and > forward replier X's reply to the unsub. Probably goes along something > like this: > > Unsub: > > From: Walt <snipped> > > Subject: Problems > > Date: Fri, 30 Oct 2009 17:37:17 -0400 > > ... > > Delivered-To: mailing list [email protected] > > Delivered-To: moderator for [email protected] > > ... > > > > Openoffice.org 3 > > > > Two questions: > > > > I cannot register. or login to the openoffice.org site. Why is this a > > problem? > > > > and > > > > Using "Base" I have a form that seems to w2ork, but when I try to copy > > it to the base form I get the following" Violation of unique > > SYS_PK63:duplicate value(s) for column(s) "Date" in statement [INSERT > > INTO "IRP" ("Cash Amount","DAte", Income Category") VALUES (?,?,?)] > > > > What is wrong? > > > > Walt > > Forward from Harold: > > From: responder <snipped - but would include both your email address > as well as the responder's email address> > > Subject: Problems > > Date: > > Don't know dude, why don't you just use MS Windows Office? > etc. >
No. I don't forward such meningless garbage. I only foward what I deem to be (how's that for arrogance) useful information from good sources. > > You see; there is no information from you that advises the unsub that: > 1) they have submitted information to a users mailing list, > 2) that the > reply/forward back from you is comming from the mailing list, It isn't. It's coming from an individual person and I am forwarding it. That's how e-mail works. Newbies understand that because it happens to them all the time. > 3) that > they should not respond or reply to you or the person you've forwarded > the reply from (without their permission), See my sig. > 4) what the OOo mailing list > is about, where to find helpful information, that the users forum migt > be a better place to ask questions, how to use OOo Support > (http://support.openoffice.org/index.html) etc., etc., etc. > They have already been to the web site. How else did they find our address? > > How on earth do you expect the unsub to know where your forwarded reply > came from and how to respond? I'm surprised that you are not on multiple > spam block lists. > It's an e-mail. The unsub hits the reply button. I think even the dumbest unsub knows that. > Put yourself in their position; they post to the list without knowing > they are posting to a list. They get back a 'forwarded' response from > you (that may, or may not, contain helpful information), See above; I won't forward useless stuff. > they've no clue > as to how to respond or reply to you or the list, and if they respond to > the 'forwarded' poster directly they may very well get dropped in the > spam/bin/dev/null bucket. > > Just how does any of that help OOo or the unsub? > The unsub gets what s/he would have got from the original *responder* had that responder put the unsub's e-mail address in the To: or cc: list of his/her reply. Why don't you ask the same questions of *anyone* who replies to an unsub? > > > >> If not I'd recommend that you > >> leave the 'forwarding' to the responder and instead just post a reminder > >> that the OP is not subscribed & that the OP most likely will not have > >> recevied the response. > . > > If I "post a reminder ..." that's yet another message in the thread. > > Seems simpler just to forward directly. > > That's no more than: > > Forwarding to unsubscribed OP. > > now is it? > It's an *extra* message. > > > > > I'm working on the assumptions that the responder wants the OP to see > > the response (why else respond?) and that the responder either hasn't > > seen that the OP is not subscribed or simply forgot to cc the OP. > > > > I have to say I thought I was doing us a favour. I'll stop. > > Please do, unless you also provide the added info I've suggested (and > I'd very much recommend removing the forwarded posters email information > as well - insisting that any further replies should be directed to > [email protected]). > > > But I think > > that a lot of unsubscribed OPs will be left with the impression that the > > support for OOo is pretty poor - no responses to even simple questions; > > roughly what you'd expect from other makers of office software. > > I think that *many* potential users may have already been left with the > impression that you are some form of official reply/service directly > from OOo. When such unsub's reply to you do you reply to them directly, > and if so, do you then advise them of the list etc? > > > > You are making the assumption that all unsubs are complete dummies. They aren't. Some are trolls; I tend to ignore those. Some are probably nuclear physicists or brain surgeons or whatever who are trying to use OOo and don't really care about the internal workings of mail lists, usenet, forums or whatever. The OOo web site gives them a mailto: link. They click it. Very sensible. And all they get back is abuse like "Why the *&^% haven't you subscribed? Don't you &%$£* well know what a mail list is? Are you completely witless? Go back to M$ and don't bother me with your idiotic blatherings". No. Thank you. But, as I've said. I'll stop. Shame though. -- Harold Fuchs London, England Please reply *only* to [email protected]
