Barbara Duprey wrote:
> John Kaufmann wrote:
>> In a message dated 2009.11.12 21:56 -0500, Barbara Duprey wrote:
>>
>>>>> End result: we now have a mechanism for looking at an unsub's post
>>>>> and
>>>>> giving him a command that will result in his getting a digest of the
>>>>> thread. He can repeat the request as often as he wants, discarding
>>>>> the
>>>>> old digest because the whole thread will be captured. And this could
>>>>> even be done from somewhere inside the thread, if we didn't keep the
>>>>> original post, since it backs up over the whole thread (* subject to
>>>>> some more investigation). Opening the attached .ezm file (at least on
>>>>> Thunderbird) yields a message to which you can reply; the only
>>>>> hitch I
>>>>> see is that its reply-to is set for the individual, not for the
>>>>> list...
>>>>
>>>> I tested your theory using this original by issuing
>>>> <[email protected]> and did receive the
>>>> anticipated response (albeit only your message at the moment). ...
>>>> I double-clicked on the .ezm and issued a Reply-All, which of
>>>> course place your address as the To: and the list address as a CC:
>>>> I quick edit of the CC into a To and removing your address and this
>>>> response should make it to the list. If it threads we will at list
>>>> know whether or not threading is preserved in replying this way.
>>>
>>> So far, so good, and thanks for following up on this. ... If it could
>>> be automated, better yet!
>>
>> This is a slight wrinkle on Patrick's reply-from-thread: After
>> Reply-All to the .ezm, instead of changing the list address from CC:
>> to To:, I just left it as CC:, while deleting the To: header.  Now,
>> if this threads...
>>
>> There may be just one other consideration: We have learned that some
>> users can be, well, clueless. The archive returns the thread as a
>> summary with attached .ezm files. Can we count on the unsubscribed
>> users knowing to /read/ the .ezm attachments?
>>
>> John
>
> It threaded here, and your mail client was apparently OK with there
> being no To but only a CC. I'm not sure that's universally true, though.
>
> In Thunderbird, at least, the Digest shows all the messages inline as
> well as having the attached files, and the only time the user would
> need those is for answering follow-up questions we needed to help him.
> It's easy to miss the inline stuff after all the Administrivia lines,
> though. They'd have to get some instructions on how to use the Digest
> stuff. I'm thinking of a quick summary in the initial response, and
> maybe something else, like a wiki article, pointed to from the
> response to go into more depth. I'll draft something up that we can
> look at.
Throwing another wrinkle at myself ;-)

When I tested this, I used an unsubscribed gmail address. When viewing
via Thunderbird(IMAP) the attachments are clearly visible. However, when
viewed though the gmail web interface there are no attachments, just the
in-line digest.  Additionally, if I use SquirrelMail to access my
subscribed account, there are no attachments there either.

I guess that means some of what we have discussed is truly in the hands
of how clueful (thinking positive here) the unsubbed poster is.

PatrickG.



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