On 18/01/2010 11:27, Mary Hewitt wrote:
I have Vista OS
I got the open office from www.openoffice.org <http://www.openoffice.org>
When I tried to install it it it looked like it was downloading but then
box appeared saying: This installation pkg could not be opened.Verify
pkg exists or contact vendor to verify thast this is a valid Windows
Installer package"
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*From:* Rob Clement <[email protected]>
*To:* [email protected]
*Cc:* [email protected]
*Sent:* Sun, January 17, 2010 11:54:20 AM
*Subject:* Re: [users] [moderated]getting openoffice downloaded
On 13/01/2010 16:21, Mary Hewitt wrote:
> I can't seem to complete the installation of open office so I can use
the WORD document feature. Help!
>
> [email protected] <mailto:[email protected]>
Mary
a little more information would help
What operating system are you using? windows XP, Vista, or 7, Apple or
Linux (which one)
Where did you get the copy of openoffice from? did it come on a CD/DVD
from a magazine or did you download it from www.openoffice.org
<http://www.openoffice.org/>?
When you get the setup file on your computer what did you do to install
it? what error messages did you get?
Then someone may be able to help you
Thanks
Rob
Mary
It is always best to reply to [email protected] as we are fellow
users who offer help, but are not always available all the time.
I am using Vista OS. I am a little confused by your reply as you are
saying you started the install and it appeared to download. This seems
confusing to me.
What you should have done is to download the windows install file from
the www.openoffice.org website. This file is currently called
OOo_3.1.1_Win32Intel_install_en-US.exe for the English version (there is
no separate British English version).
Once this file has been downloaded to your computer you should double
click it (to run the install). It will unpack the downloaded file and
then proceed to install the OpenOffice program once you have answered
some questions.
What has happened differently on your download?
Thanks
Rob
Please reply to the [email protected] so everyone can see the
conversation.
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