On 2010-03-08 2:07 PM, Adam Harrower wrote: > Dear OO Guru > > I recently upgraded OO from 2.4 to 3.2. Ran the installation, then on the > first use it loaded a welcome screen, asking if I wanted to load my previous > profile etc (I said no and typed in my name etc), then finally asking me to > register. No matter which of the 3 registration options I click the machine > then immediately just reboots, on reloading of windows it says"... has > recovered from a serious error - send/don't send etc". The process repeats > itself when clicking the OO starter icon on the desktop.
This sounds like you have serious filesystem errors on your hard drive. First, try running scandisk: 1. Right-click on your C: drive in 'My Computer' 2. Click 'Properties' 3. Click the 'Tools' tab 4. Under 'Error-checking', click 'Check Now' 5. Check both checkboxes: 'Automatically fix errors', and 'Scan for and attempt recovery of bad sectors' 6. Click 'Start' Let it run to completion. Reinstall Openoffice... > I checked your forums for this issue and found suggestions to remove/rename > previous profile folders under my documents\....\application data\ > openoffice.org but this had no effect at all. > > Can you help with this issue? I've now uninstalled 3.2 and tried to roll > back to 2.4 but now this doesn't work either. > > OS Win XP SP3. Plenty of RAM and HDD space. > > PLEASE HELP, I really don't want to have to revert to MS Office. -- Charles --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
