On 05/28/2010 05:03 PM, Jeffrey Barish wrote:
> Mark Miller wrote:
...
>>> Thanks for going out of your way to make a new user feel welcome.  I've
>> been using OOo for 18 months and wouldn't have thought to look for "help
>> agent".  Maybe it didn't occur to him either.
> 
> Thanks, Mark, for a little understanding.  I looked through all the menus 
> twice.  I checked help, I looked at the online user manual, and I Googled 
> before posting my question.  I had no idea that this feature was called the 
> help agent, so nothing turned up in my search.  Altogether, I probably spent 
> over half an hour trying to find the answer myself.  When I looked at the 
> Options panel, I checked under OpenOffice.org Writer and OpenOffice.org 
> Writer/Web.  It never occurred to me to look under OpenOffice.org because I 
> was focusing on a feature of Writer.  I am amazed by the frothing that a 
> simple question from a novice provoked.

It's actually on the first page when you bring up help (from any
application or the initial soffice menu):

<quote>
Welcome to the OpenOffice.org Calc Help
{...]
Help Agent, Tips and Extended Tips

<quote>Help Agent, Tips and Extended Tips
The Help Agent, Tips, and Extended Tips provide help while you work.
The Help Agent
The Help Agent starts automatically when you are performing a task that
might require some assistance. The Help Agent appears in a small window
in a corner of the document. To view the help for the task, click inside
the Help Agent window.

The Help Agent automatically closes after a short delay. If you ignore
or close the Help Agent three times you perform a certain task, the Help
Agent no longer opens for that task.

Enable or disable the Help Agent on Tools - Options - OpenOffice.org -
General.
</quote>

It is not intuitive unless you know what you are looking for, and (IMO)
Gene's response was a bit off-base. That said, he did provide the
correct answer, so just strip out the 'attitude' bits in the future.

Not to Gene: http://www.openoffice.org/ml_guidelines.html eh?
:-)


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