Please dont reply On Mon Jul 5th, 2010 10:08 AM EDT Barbara Duprey wrote:
>Rob Clement wrote: >> On 05/07/2010 02:05, Jean wrote: >>> Hi Rob >>> >>> Sorry if this wasn't supposed to go to you, but I was so upset when I >>> wrote this letter, I didn't care who got it! I went to open office and >>> clicked on contact us.My system is Windows Vista Home Premium and it >>> came on the computer when I bought it in December 2009. I'm a new >>> computer user, and to be honest with you, so far I'm not impressed with >>> the program! After I down loaded the 3.2, I can't even open Open >>> office.org writer. It deleted the old program and didn't replace it with >>> anything! >>> >>> Again - my apologies for blowing off steam!! >>> Jean >>> <snip> >The installation process went far enough to delete the old version, but there >is no OpenOffice.org folder in your Start menu any more? I take it there were >no error messages, right? There's something very strange here, a lot of people >have installed on similar configurations without any problems. Something seems >to have jinxed you pretty well! >All I can say is that the folks on this list will try to help with any >problems, and your experience is most definitely not typical! > >I've been using OOo heavily for years, and I've had a problem like the one you >originally had (previously saved files vanishing from their disk locations) >twice, so I know how infuriating it can be! Unfortunately, it's extremely hard >to investigate because it can't be reproduced on demand -- only a very careful >review of the code could find the bug (and there are many millions of lines). >It was certainly a terrible first experience, though! > >--------------------------------------------------------------------- >To unsubscribe, e-mail: [email protected] >For additional commands, e-mail: [email protected] > --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
