On 15.08.10 21:07, Rob Clement wrote:
On 14/08/2010 22:52, Einde O'Callaghan wrote:
I attempted to update to OO 3.2 this evening and now have no program I
can use at all. The installation program deleted the existing OO 3.0 but
just before completion it informed me that I didn't have permissions to
make a change to the registry and then deleted everything that it had
installed. My account is actually the admin account on this laptop
although the account isn't called admin - I launched the installation
program as the admin. I never had any problem with previous updates and
today I've tried to instal the update both for all users and for my
account alone without success. Does anybody have any idea what I can do
to instal OO 3.2? Or indeed any other version as I desperately need a
word processing program by Monday at the latest!
Thanks,
Einde
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Einde
I cannot see anyone else trying to solve your problem so I will try.
Firstly can you please tell us your operating system and where you
downloaded the 3.2 version of OOo from.
Sorry, I forgot to say that its Windows Vista. I downloaded it using the
update function in my OO 3.0. If I'd realised that I'd have this trouble
I'd have left it as it was as it was functioning fine, but I kept
getting the reminders and thought "Why not?" - more fool me!
I am going to assume that you have some flavour of Windows. If I am
wrong then I am sorry. If you right click on your OpenOffice install
file then you will see the option "Run as administrator". This may be
counterintuitive as you are already the administrator but it is worth a
try.
I'vr already done that - it doesn't work - Right at the end it tells me
I don't have the rights to alter a certain entry for the Base .exe file
- and it does this even if I don't try to instal base!
If this does not help then please reply to the list and someone else may
be able to help you
I did get a reply offlist, but unfortunately I haven't been able to get
the suggestion to work either. :-(((
Thanks for your suggestion, Einde
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