Please remove my email address from your database. Thank you.
> Date: Thu, 2 Dec 2010 15:31:40 -0600 > From: [email protected] > To: [email protected]; [email protected] > Subject: Re: [users] Not able to download > > On 12/2/2010 10:16 AM, Amy Joanning wrote: > > > > I'm trying to download Open Office but I am getting this error: > > > > "Installer integrity check has failed. Common causes include incomplete > > download and damaged > > media. Contact the installer's author to obtain a new copy." > > > > Please advise. > > > > Thank you, > > > > Amy Joanning > > > > YCamp Office Manager > > > > [Amy ([email protected]) is not subscribed, and will probably not see > any responses unless > directly copied.] > > It sounds as if you have actually downloaded the file, but execution is > reported as failing -- is > that right? If so, the problem may actually be with your firewall/antivirus > program. The first thing > to try is checking the md5sum of the downloaded file against the one > documented for the specific > version on the www.openoffice.org website. The following link should help: > www.openoffice.org/dev_docs/using_md5sums.html > > If the md5sums match, you have a good download. To perform the > installation, try the following: > > 1. Disconnect completely from the internet. > 2. Disable your firewall and AV. > 3. Double-click on the downloaded file; you should get an installer that > steps you through the > process as needed. > 4. When the installation is complete, re-enable your firewall and AV. > 5. Reconnect to the internet. > > If there is no match, you'll need to download again. Be sure to use the > www.openoffice.org website, > or an official mirror; there are some other sites, some of which are not > especially noted for integrity.
