On 2/13/2011 10:53 PM, Edrick Chan wrote:
Dear Sir / Madam,

Recently, I would like to upgrade the Chinese (Traditional) Openoffice form
3.2.0 to 3.2.1.  However, it cannot success to upgrade it and prompt the
Openoffice 3.2.0 is still using.  BUT I check it again and again. It still
cannot allow me to take the uninstallation process under the Win7.  Although
logon in safe-mode. it cannot do it.  Please help to solve this problem.

Many thank!

Best regards,
Edrick Chan

[Edrick ([email protected]) is not subscribed and probably will not see responses unless directly copied.]

There are two things to check for. If you have the QuickStarter (in the system tray at the bottom right of your screen), right click on that and exit it. Also, there may be an old soffice.bin process running that you need to end (on Windows, use the Task Manager). Then you can retry the uninstall/install, running as administrator.

Please reply only to the list, so other volunteers here can help if this 
doesn't solve your problem.

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