Dear Barbara Duprey, Thank you for your help.
I use the win7 and make sure the QuickStarter without the soffice icon. However, the message of the Openoffice is still using currently or other user. And also, I checked the service belong to the win7, their without the soffice running. What can I do? I had tried to logon to the safe-mode and doing the uninstallation process, it still cannot work properly. Best regards, Edrick Chan ________________________________ 寄件人﹕ Barbara Duprey <[email protected]> 收件人﹕ [email protected]; [email protected] 傳送日期﹕ 2011/2/15 (二) 6:37:25 AM 主題： Re: [users] Uninstallation Problem in Win7 with OpenOffice 3.2.0 On 2/13/2011 10:53 PM, Edrick Chan wrote: > Dear Sir / Madam, > > Recently, I would like to upgrade the Chinese (Traditional) Openoffice form > 3.2.0 to 3.2.1. However, it cannot success to upgrade it and prompt the > Openoffice 3.2.0 is still using. BUT I check it again and again. It still > cannot allow me to take the uninstallation process under the Win7. Although > logon in safe-mode. it cannot do it. Please help to solve this problem. > > Many thank! > > Best regards, > Edrick Chan [Edrick ([email protected]) is not subscribed and probably will not see responses unless directly copied.] There are two things to check for. If you have the QuickStarter (in the system tray at the bottom right of your screen), right click on that and exit it. Also, there may be an old soffice.bin process running that you need to end (on Windows, use the Task Manager). Then you can retry the uninstall/install, running as administrator. Please reply only to the list, so other volunteers here can help if this doesn't solve your problem.
