On Saturday 03 September 2005 04:25 am, [EMAIL PROTECTED] wrote: > I want to uninstall! I have tried everything, even configuring my > registry. Add/remove programs wont do it. Every time I open the > file, it freezes and sends an error report. I can't get to the setup > file to attempt an uninstall and it's messing up all my Microsoft > word files. It came with spyware (websearch assistant, among > others) and I want it OFF! > > I trusted you as a kind site and am very disappointed > > Please e-mail me with a response [EMAIL PROTECTED] > (mailto:[EMAIL PROTECTED]) > > Thank you From another member of this mailing list: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~` OO doesn't normally come with websearch assistant or other spyware. It sounds like you found a "hi-jacked" repackaging of the tool. What was the program name of the file you installed, and where did you get it?
I'm sorry but if you've installed some malware, it may be interfering with the normally easy install and un-install of openoffice. "Real" openoffice can be found at download.openoffice.org I'd suggest (in this order) * running anti-spyware tools (S&D, adaware, etc) Depending on the strength of the malware, you may need hijackthis. * uninstalling the openoffice version (try this microsoft tool which uninstalls garbaged installations http://support.microsoft.com/kb/290301/en ) * downloading a clean version and installing this Good luck, and sorry about your experience ~~~~~~~~~~~~~~~~~~~~~~~~~~~ --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
