On Sun, 2005-09-25 at 12:50 +0100, Phil Ashby wrote: > Hi everyone, > > I've just upgraded to OOo 1.1.5 from 1.1.1, and wanted to draw people's > attention to an odd issue that caused me several minutes grief before I > found out what was going on: > > I downloaded, and unzipped the install archive as a normal user on my > Win32 (XP/SP1) platform, then I logged in as the Administrator to > perform the upgrade, which promptly crashed after the initial dialog :( > > Only after I deleted the install folder, and unzipped the install > archive again as Administrator did the setup program run without > crashing. I'll blame Windoze hideous file permissions mechanisms for > now, but it might be nice if the setup program explained why it couldn't > do it's job rather than just bombing out :) >
Are you aware that page 18 of the SETUP_GUIDE.pdf that is in your download image and on-line at http://documentation.openoffice.org/setup_guide2/1.1.x/en/SETUP_GUIDE.pdf does gives some guidance on unpacking and there is a section that deals with upgrades as well. If you followed these and got the failure then I suggest that you enter an issue into Issue Tracker as this is the best way to have problems such as this evaluated. If you haven't already registered, do the following: 1. To file an issue you must register with OOo by clicking the My Pages tab and selecting the Register link http://www.openoffice.org/servlets/Join 2. Fill in your information 3. Reply to the confirmation email that will be sent to the address you provided. 4. Once you have confirmed, go to www.openoffice.org again 5. And click on the "My Pages" tab from which you can file and find issues. Thanks for bringing this to our attention. It is important that you file any examples with the issue to ensure your need is understood. -- PLEASE KEEP MESSAGES ON THE LIST. OpenOffice.org Documentation Co-Lead http://documentation.openoffice.org/ --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
