On Mon, 2006-01-23 at 03:14 +0200, Ekhart GEORGI (last name last) wrote:
> >> Apparently there is a major problem in the way OO handles feedback and
> >> questions, especially that coming from newbies:
> >>
> >> http://www.openoffice.org/contact.html
> >> "If you post mail without subscribing, you will not be able to view
> >> responses unless you check the archives of the list. The Mail List
> >> page lists archives to the most popular lists."
> >>
> >> This is ridiculous and needs to be changed immediately. Apparently all
> >> help sent to the specifically most helpless newbies on this list never
> >> reaches them and wastes many helpers' time. I've only been here a
> >> couple of days, but i can think of already at least 10 emails of mine
> >> and others that i'll have to forward to the original posters'
> >> addresses.
> >>
> > 
> > It works quite well.  You started to include the non-subscribers'
> address on the reply. > Someone also notes that this has been allowed
> in order to help as many as possible.
> 
> It does not work well ... 8<-- snip -->8

By your own admission (quote from your post to this thread 19 Jan 2006 -
see above "I've only been here a couple of days") you are a newcomer to
this list and welcome. In which case, unless you have trawled the
archives, you would not know that this issue has been discussed, debated
and argued about innumerable times. For reasons I can't remember and am
too lazy to go back and research, it was not deemed to be possible to
adopt any of the many proposed alternatives.

I agree that what we have is far from the ideal, but Chris is right, it
does work quite well. Not in any small part due to the efforts of GRS,
CPH and others, who regularly pick up answers not cc'd to the
non-subscribed poster and forward them on, plus responding those that
have gone unanswered for whatever reason.

I put forward a proposal earlier in this thread for a web based email
form, which is not difficult to implement (I have created them for sites
I have built), requires no special list software and would go some way
(not completely) resolving this issue.

Do you have a better proposal (not a just complaint about the existing
situation)? If so, put the specific details forward to the webmaster for
consideration.

Dave
-- 
Registered Linux User #288562 http://counter.li.org



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