On Sun, 2006-02-26 at 13:24 -0500, Travis Jonathan Tatum wrote:
> Hi, I am having a problem printing envelope labels in OpenOffice.  I have an
> HP Photosmart 7960 printer.  Whenever I try to print an envelope, the
> printer prints on the wrong side of the page, which means that nothing
> actually prints when I use an envelope.  This happens regardless of which
> side I tell OpenOffice to print to.  I would be able to resolve this problem
> by printing on the right side of a 8 1/2 x 11 sheet, but the printer will
> not accept jobs where the paper size does not match the size in the tray.
> 

THe documentation project offers a kit to help you set up your printer.
See http://documentation.openoffice.org/HOW_TO/index.html

> Judging from the HP preview, the problem is that even when I set No. 10
> envelope in the printer settings from OpenOffice, it is changing them back
> to 8 1/2  x 11 when it sends the data to the printer driver.  When I compare
> this with Microsoft Words envelope printing, the HP preview shows an
> envelope sized page.  How do I get OpenOffice to maintain the envelope size
> setting in the printer output (not just in the OpenOffice window?

I suspect that when you try the kit you will discover the problem but I
suspect that you are not setting the printer up correctly. The Printer
Settings button should be checked to ensure that both OOo and the
printer know what size of paper to use. 

> 
> Please let me know if anyone has a solution.
> 
> Thanks,
> Travis
-- 
PLEASE KEEP MESSAGES ON THE LIST.
OpenOffice.org Documentation Co-Lead
http://documentation.openoffice.org/ 

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