Thank you for your prompt reply. I did install JRE Update 5 prior to my first time installation of OOo v2.0. However, the OOo installation reported the two error messages, I uninstall both JRE Update 5.0 and OOo v2.0. I then re-install OOo v2.0. Unfortunately, the Warning and Error messages still appear.
I've registered OOo but I'm not sure if I'd subscribed to any of the mailing lists. Basil On 06/03/06, G. Roderick Singleton <[EMAIL PROTECTED]> wrote: > > On Sun, 2006-03-05 at 21:22 +1100, Basil Brush wrote: > > This is my first time installation of OOo 2.0 with JRE on a Windows XP > > platform on an Intel Pentium 4 computer. > > > > Two messages were displayed during the JRE setup. The first is a > Warning > > message as shown below: - > > > > Warning - Java (TM) Update > > Java Update cannot be installed on this > > machine because the directory you have > > chosen to install is locked. > > Please close any browser or application > > that is using the directory you have > > chosen for installation. > > > > Retry Cancel > > > > There were NO OTHER applications running during installation. Clicked > > several times on Retry button but to no avail. Clicking the Cancel > button > > brought up the following error message: - > > > > J2SE Runtime Environment 5.0 Update 3 Install... > > Error 1722. There is a problem with this Windows > > Installer package. A program run as part of the setup > > did not finish as expected. Contact your support > > personnel or package vendor. > > > > OK > > > > Clicked on the OK button whereupon the rest of the OOo installation > > proceeded smoothly to completion. I'm happy to report there are no > problems > > with running all six application modules in the OOo suite ofter the > > installation. > > > > Note: The above two messages still occured even though I've done the > > following: (i) de-installed JRE and OOo, (ii) re-booted the pc, and > (iii) > > made sure there were no other applications and re-installed OOo v2.0with > > JRE. > > > > Any explanation and solution of the above errors will be > appreciated. Thank > > you. > > > > Basil > > A locked directory is a symptom worth looking at. Perhaps you already > have a JRE installed or the quickstarter from a previous installation is > active in spite of your actions. Do check these. If you cannot establish > that the preceding are the cause, I suggest that you enter an issue into > Issue Tracker as this is the best way to have requests such as this > evaluated. > > If you haven't already registered, do the following: > > 1. To file an issue you must register with OOo by clicking the > My Pages tab and selecting the Register link > http://www.openoffice.org/servlets/Join > 2. Fill in your information > 3. Reply to the confirmation email that will be sent to the address > you provided. > 4. Once you have confirmed, go to www.openoffice.org again > 5. And click on the "My Pages" tab from which you can file and find > issues. > > Thanks for bringing this to our attention. It is important that you file > any examples with the issue to ensure your need is understood. > -- > PLEASE KEEP MESSAGES ON THE LIST. > OpenOffice.org Documentation Co-Lead > http://documentation.openoffice.org/ > >
