Bottom post
On Wednesday March 8 2006 02:30 am, Basil Brush wrote:
> Thank you for your prompt reply.
>
> I did install JRE Update 5 prior to my first time installation of OOo
> v2.0. However, the OOo installation reported the two error messages, I
> uninstall both JRE Update 5.0 and OOo v2.0. I then re-install OOo v2.0.
> Unfortunately, the Warning and Error messages still appear.
>
> I've registered OOo but I'm not sure if I'd subscribed to any of the
> mailing lists.
>
> Basil
>
> On 06/03/06, G. Roderick Singleton <[EMAIL PROTECTED]> wrote:
> > On Sun, 2006-03-05 at 21:22 +1100, Basil Brush wrote:
> > > This is my first time installation of OOo 2.0 with JRE on a Windows
> > > XP platform on an Intel Pentium 4 computer.
> > >
> > > Two messages were displayed during the JRE setup. The first is a
> >
> > Warning
> >
> > > message as shown below: -
> > >
> > > Warning - Java (TM) Update
> > > Java Update cannot be installed on this
> > > machine because the directory you have
> > > chosen to install is locked.
> > > Please close any browser or application
> > > that is using the directory you have
> > > chosen for installation.
> > >
> > > Retry Cancel
> > >
> > > There were NO OTHER applications running during installation.
> > > Clicked several times on Retry button but to no avail. Clicking the
> > > Cancel
> >
> > button
> >
> > > brought up the following error message: -
> > >
> > > J2SE Runtime Environment 5.0 Update 3 Install...
> > > Error 1722. There is a problem with this Windows
> > > Installer package. A program run as part of the setup
> > > did not finish as expected. Contact your support
> > > personnel or package vendor.
> > >
> > > OK
> > >
> > > Clicked on the OK button whereupon the rest of the OOo installation
> > > proceeded smoothly to completion. I'm happy to report there are no
> >
> > problems
> >
> > > with running all six application modules in the OOo suite ofter the
> > > installation.
> > >
> > > Note: The above two messages still occured even though I've done the
> > > following: (i) de-installed JRE and OOo, (ii) re-booted the pc, and
> >
> > (iii)
> >
> > > made sure there were no other applications and re-installed OOo
> > > v2.0with JRE.
> > >
> > > Any explanation and solution of the above errors will be
> >
> > appreciated. Thank
> >
> > > you.
> > >
> > > Basil
> >
> > A locked directory is a symptom worth looking at. Perhaps you already
> > have a JRE installed or the quickstarter from a previous installation
> > is active in spite of your actions. Do check these. If you cannot
> > establish that the preceding are the cause, I suggest that you enter
> > an issue into Issue Tracker as this is the best way to have requests
> > such as this evaluated.
> >
> > If you haven't already registered, do the following:
> >
> > 1. To file an issue you must register with OOo by clicking the
> > My Pages tab and selecting the Register link
> > http://www.openoffice.org/servlets/Join
> > 2. Fill in your information
> > 3. Reply to the confirmation email that will be sent to the
> > address you provided.
> > 4. Once you have confirmed, go to www.openoffice.org again
> > 5. And click on the "My Pages" tab from which you can file and
> > find issues.
> >
> > Thanks for bringing this to our attention. It is important that you
> > file any examples with the issue to ensure your need is understood. --
> > PLEASE KEEP MESSAGES ON THE LIST.
> > OpenOffice.org Documentation Co-Lead
> > http://documentation.openoffice.org/
Did you have administrative rights while you were installing JRE 5.0?
I know that this is required for installing the Linux version.
Dan
---------------------------------------------------------------------
To unsubscribe, e-mail: [EMAIL PROTECTED]
For additional commands, e-mail: [EMAIL PROTECTED]
