On Tue, 2006-03-14 at 01:42 +1100, Doug Laidlaw wrote:
> I am ready to give up, but will try again from the beginning.
> 
> I open a document and click on Insert-> Envelope.  My printer settings are 
> for 
> the envelope to be fed narrow end first, in the centre of the paper guide, as 
> my LaserJet printer requires.  The dialog as it stands shows an envelope 22 
> cm wide by 11 cm high in the bold type on the gray background.  I choose "New 
> Doc."  That gives me a screen showing the outline of the envelope with a 
> blank strip 5 cm high added at the top, and separated by a line similar to 
> the lines drawing the outline.  For those 5 cm the ruler in the L.H. margin 
> is gray.  The two together suggest that the 5 cm is a top margin.  The cursor 
> is in the top L.H. corner of the active area.  As you say, the "From:" area 
> is about 1 cm down from the cursor.
> 
> My problem is that the envelope then prints in landscape mode narrow side 
> first, but with a margin from the top of the envelope of the amount of the 
> margin mentioned above.  The page looks - and prints - as if it were a sheet 
> of paper 22 cm by 16 cm, with a top margin of 5 cm, but no bottom or side 
> margins.  In practice, the sender address is a further 5 cm down from the 
> top, and the address is somewhere near the bottom.  This looks 
> unprofessional, and it doesn't comply with our Post Office requirements.

>From your description and GRS's confirmation, it's as if the margin is
being added twice. Why this doesn't show up when either printed or
exported to PDF I don't know (I see in Adobe Reader what I expect to see
- the 5cm then 1cm then sender address).

Bugs aside, to get it working now, did you try selecting the far right
layout icon (the one with the envelope up against the right hand side of
the sheet), and adjust the "Shift down" amount to create a margin
smaller than the 5cm? Some trial and error may get it to work.


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