[EMAIL PROTECTED] wrote:
On Mon, 2006-05-01 at 12:05 -0500, [EMAIL PROTECTED] wrote:
1. What is RPM? You have already lost me.
2. This stuff makes NO sense to me. Sorry but techspeak is way over my
head. I guess "point and click" is not an option.
3. are these dos commands? This is very esoteric for the average user.
What? You mean that you couldn't find your OS? If your OS uses RPM as
the package handler then you will have to use this. If it is one of the
other OSes described in the document, such as Windows, there is a
section describing how to install OOo under this OS. Please explain why
you are having problems. Did you miss the section?
Obviously we would like the guide to work for all so your input is
important.
----- Original Message -----
From: "G. Roderick Singleton" <[EMAIL PROTECTED]>
To: <[email protected]>
Cc: <[EMAIL PROTECTED]>
Sent: Monday, May 01, 2006 9:02 AM
Subject: Re: [users] [moderated]
On Sun, 2006-04-30 at 17:17 -0500, [EMAIL PROTECTED] wrote:
I have been trying for hours to install OO. The forum treated me like
an idiot and the "help" they offered took me in circles. Why is it so
hard to install?
I haven't found it hard to install. Perhaps by making use of the
instructions in
http://documentation.openoffice.org/setup_guide2/2.x/en/SETUP_GUIDE.pdf
you will be able to perform the installation.
Would a CDROM be easier?
Neil
--
I took a look at the installation guide, and I have to say, I do have
some sympathy for the OP, when taking into consideration that for many
people in the computer world, including probably most casual users, they
don't even know that there's an operating system other than Windows.
Maybe they're vaguely aware of Mac, but they may have no idea what Linux
is much less what RPM refers to. (I'm a fairly active computer user, and
I had no idea before I joined this OOo group that RPM had something to
do with Linux.)
When I started reading the installation guide, it went right into what
to type on a command line (tar xvzf
Ooo_2.0.xxx_LinuxIntel_install.tar.gz to be specific). For a fairly
inexpert computer user, it might not be obvious that this doesn't apply
to him or her, and it certainly would be intimidating if you don't
realize it does not apply to you.
Once someone realizes that most of this guide doesn't apply to him or
her, and goes to the Windows section, things do get much better. But
someone may just start reading the guide, thinking it's all applicable,
and not look at the table of contents for the section that applies to them.
Even there, there may be some computer-speak that casual users could be
confused about. For example, the sentence "The following step-by-step
instructions will allow you to install OpenOffice.org version 2.0 RC and
later releases on a Windows-based system from a downloaded image." From
the perspective of many people, an image is a picture, like a jpg. They
may think of it more like they downloaded a file, not an image.
On the other hand, I'm a Windows user and I downloaded and installed OOo
just fine without referring to any instructions at all, so it certainly
isn't difficult. But obviously to some people, it isn't clear. And to
those people, I can see how the installation guide could be a bit confusing.
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