Alan Frayer wrote:

RBL wrote:
Is this utter lack of response the great online support that OOo evangelists so highly tout?

I have been trying to find an answer to this problem for weeks, but can't find a solution anywhere, including here.

Time to click "uninstall" -- because a word processor that can't do spell check or thesaurus is brain dead.


Perhaps it IS time to click uninstall, but only to re-install, because, as so many have said before me, "It works for me." The problem, my friend, appears entirely with your install, so my advice is to uninstall, then re-install.

As for the help, please remember we are all volunteers, and we can only speak on what we have experience with. I wouldn't say you've had an "utter lack of response;" you've apparently had a range of suggestions and tried them all. Reinstalling makes perfectly good sense to me.

And if you decide it isn't worth the effort, well, that's your decision, too. Freedom is all about being allowed to make a choice, as opposed to being told you must use a specific product.

I wish you luck with any decision you make.

Alan,

I appreciate your response.

I have run free support boards and been an online support volunteer without interruption going back to the days of 300bps acoustic-coupled CompuServe connections. I've written my own BBS software to better serve users. Today I run two free support services via Google Groups and WebBoard. The goal is always to let no message go unanswered -- in stark contrast to my experience here.

Re: uninstall, I thought I noted that I tried that. Sorry for the omission. I uninstalled, reinstalled, then reinstalled again.

Doesn't anyone have any ideas as to WHY the language settings reset themselves, or WHY the custom dictionaries are not remembering words? Seems to me that for an open source free solution such as OOo to flourish, advice needs to be more precise than "uninstall/reinstall".

Frankly, that's the Microsoft brute-force way of handling things, and it requires excess time, and one probably loses all their carefully tuned prefs in the process.

Next I'll have to edit the Registry ... ;-)

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