I would gladly volunteer to be a tester of Open Office 2.1, in English.
This is a fantastic product! I have used Star Office and Open Office
for years, and when possible I spread the word that computer users do
not have to pay hundreds of dollars for an office package from
Microsoft when they can download Open Office. I run it on XP, Linux
and Mac OS X.
I was in Compusa last week and talked with someone buying a Mac.
They were looking for a copy of MS Office on the shelf so I told them
about Open Office and explained Open Source to them. Or, I tried to
explain open source to them and they could not grasp why someone
would develop and offer a product for free. The big problem is
perceived value, and due to advertising they think the more a product
sells for, the better it must be.
Oh well, I try. People at work that save their pennies and buy a new
computer do the same thing, waste money on MS Office. My daughter is
in college and when I bought her a laptop for school the professors
all said she had to have MS Office, nothing else would work. Three
years later and none of her classes have required any papers,
spreadsheets, or presentations that could not have been done with
Open Office.
Thanks for providing support to Open Office. I have noticed that
everyone on this list is very polite and professional; a welcome
change from some of the other groups that I belong to.
Thanks,
Randy Moore
On Nov 9, 2006, at 10:40 PM, James McKenzie wrote:
Randall Moore wrote:
Its not that Mac readers can not read. It is the lack of information
about this problem from the source that caused it.
I will apologize for Mr. Janik as we have answered how to fix this
problem over 50 times since Apple released the X11 update. It has not
been a good week for the Mac OS X folks with this problem caused by
Apple with X11.
It also does not help that some folks think that this is a paid
technical support help desk not a mailing list or open forum for
discussion of user related issues with OpenOffice.org.
Normally Open Office is rock solid and easy to use, so most users do
not join a email list, they simply read the help file and practice
with the application to lean its capabilities.
Thank you. If you do find a problem with OpenOffice.org please
post it
here. If we have a solution, we (the many volunteers) will post
it. Do
not be surprised if we ask you to open an issue for this. Issues help
us track problems, prioritize work (remember this is a volunteer
OpenSource project where many of us help and provide support on our
own
time), and to make this a better project/program.
I joined this group due to the X11 problem to seek a solution,
which I
received immediately, and which worked perfectly.
Again, it is our hope that his happens in a majority of cases.
Probably most of the Mac owners that are asking the question about
why
Open Office suddenly quit working did the same. That means they did
not receive any of the prior posts about the solution so they ask the
same question several times.
I understand. Also, if you do not join the list or are receiving the
list from an echoed location such as GMANE or Google Groups, you
did not
receive any replies. Again, this goes back to the interpretation of
this
being a paid help desk and not a mailing list with volunteer
support as
folks will just post a message and expect an answer back in their
personal mail box in a matter of minutes. Some of us never use
some of
the functions of OpenOffice.org and in some situations, no one here
has
encountered the problem you encountered because 'no one has done that
before'.
The magnitude of this problem is huge; there are a lot of Mac users
out there running open office, and an announcement should have been
posted on Apple's website and on the home page of openoffice.org,
with
a link to the solution.
I agree with the posting on the Apple site. As to the post on the
OpenOffice.org site, this is a good suggestion, but Mac OS X users
make
up a small amount of the OpenOffice.org population. However, I will
bring this up.
I really do appreciate the quick solution to the problem.
You are welcome. Again, if you experience problems with
OpenOffice.org
or wish to help make this a better product, please ask or volunteer to
assist. You can always help by posting the assistance you received
back
in a reply to a person who is having this problem.
<Shameless plug>
Also, version 2.1 is being readied for Quality Assurance testing as a
release candidate. I, as the QA Test team lead am looking for
volunteers to test any of the available languages
</ Shameless plug>
James McKenzie
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