I found out that before installing a new version of OOorg the "old" one or the "mistaken" one has to be uninstalled. I am using Windows XP.

From: CPHennessy <[EMAIL PROTECTED]>
Reply-To: [email protected]
To: [email protected], Søren F. Nielsen <[EMAIL PROTECTED]>
Subject: Re: [users] OO 2.3 and 2.04 installation problem - windows
Date: Sun, 26 Nov 2006 14:10:49 +0000

On Thu November 23 2006 12:32, Søren F. Nielsen wrote:
>  [ MODERATED ] ********************
> By mistake I installed the Hungarian version, and later I tried to install
> the Danish version.
>
>
>
> I now get the attached error when installation is almost complete, and if I
> click on OK OO is automatically removed again.
>
>
>
> Translated it means: An error occurred during installation of the
> collection Â&#8230;Â&#8230;look in help and support for more information.
>

Attachments are generally removed from this list, so that translation was
helpful. Howeever I am not sure what the problem is. Did you fully remove the
Hungarian version before installing the other version ?

It may be a problem with either settings in the registry not cleaned properly
or with the version of Microsoft Installer. Some people have found taht an
upgrade of MS Installer solved some installation problems.

Please reply to [email protected] only


--
CPH : openoffice.org contributor

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