Harold Thanks for your email but I am sorry to say that the instructions are beyond me. I followed the link and Firefox browser instructions only to find that the Firefox extension does not work for Firefox 2.0. When I clicked on the link to download 'OpenOffice.org archive file download' for XP, I could not see any download. What precisely should I download as it is not clear to me.
Regards Bill Birchall On 12/7/06, Harold Fuchs <[EMAIL PROTECTED]> wrote:
On Thursday, December 07, 2006 3:18 PM [GMT+1=CET], William Birchall <[EMAIL PROTECTED]> wrote: > I have been using Open Office successfully, for some time. However > just recently it would not fully load. I then downloaded the latest > version and tried to uninstall the earlier one. I am received the > following message when trying to uninstall/install the program:- > 'This installation package could not be opened. Verify that the > package exists and that you can access it, or contact the application > vendor to verify that this is a valid Window Installer Package' > I have tried to download Windows Installer Cleanup Utility only to > get the same message!! I desperately need some help as not being able > to use Open Office is critical to me. > I should note that I have downloaded and installed the latest Windows > Installer Redistributables but the problem persists.I use Windows XP > Home. I have tried to use 'scannow sfc' but still no success.Help > please as currently not being able to utilise OpenOffice is adversely > affecting my productivity. > > Bill Birchall First you need to check if the file you downloaded is corrupt. Go to http://download.openoffice.org/2.0.4/md5sums.html and click "Instructions for using md5sums". This will direct you to download and run a program that will calculate an alphanumeric value based on your downloaded OpenOffice file. Compare the result to the value for *your* file in the list on the page I just mentioned. If they are equal then your download file is OK. If not, then the file is corrupt and you should try again - don't forget to check the new file also ;-) Where did you get the download? For English it should have come from http://download.openoffice.org/2.0.4/index.html. Otherwise from the relevant page linked to from http://projects.openoffice.org/native-lang.html. If the file is OK, try disconnecting from the internet and then (and only then) deactivating your antivirus (AV) and firewall software before trying the installation again. AV software particularly often interferes with program installation, not just for OOo. Don't reconnect to the net till both AV and firewall are running properly. If none of the above works, come back here with details. Good luck. Harold Fuchs London, England
