-------- Original Message -------- From: rebecca bugh <[EMAIL PROTECTED]> Date: Wed 31 Jan 2007 07:50:42 EST
> Today when I tried to open one of my documents, i got an error report > from Open Office. I clicked "ok" then sent the error report. Once > the report was sent, Open office kept trying to open my document but > the error report kept coming up. It was and endless cycle! After, > about a dozen rounds of this it finally stopped but now i am not able > to open any of my documents. I have work to do and you need to > resolve this problem immediately! Becky Bugh Hi Becky, Firstly your comment _"you need to resolve this problem immediately!"_ has no meaning here, because you are not communicating with a company, such as Microsoft who's operating system software is possibly the cause of your present predicament. That said, I can understand your frustration so let's now try to resolve your issue. You haven't told us which operating system or which version of OOo (OpenOffice.org) you are using, so I will take a guess at MS Windows XP and OOo 2.xx. If you are using some thing else post back to this list with full details. What I am going to suggest is a quick and dirty solution, not to be recommended, but might just to get you restarted. Right click on and close the OOo Quickstarter in the system tray. Open "My Computer/Windows Explorer" (or whatever MS is calling their file manager today) and navigate to the folder that holds your user specific OOo (OpenOffice.org) settings. This should be something like: "C:\Documents and Settings\Becky\Application Data\OpenOffice.org2". Rename this "OpenOffice.org2" folder, maybe something like "OOo_Old". Restart your computer and try to open one of your documents. You should expect to see the same bunch of "first run" options that you completed before, but you can always rebuild or recover any previous personal settings. If this fails to resolve the problem you may need to uninstall and reinstall the OOo core program files. Dave -- This is a mailing list which exists to support users of OpenOffice.org All answers are given by other users who volunteer their time. If you are not subscribed to this mailing list you may not see all the replies to your query. Please reply to [email protected] only and include some indication that you are not subscribed to this list. (eg. "I am not subscribed to this list, please CC: me.") For on-line support see: http://support.openoffice.org/index.html For a knowledge base see: http://mindmeld.cybersite.com.au/ --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
