>From: Dotan Cohen <[EMAIL PROTECTED]> >Sent: Feb 17, 2007 8:19 AM >To: [email protected] >Subject: Re: [users] 1st and maybe last time > >On 16/02/07, M Henri Day <[EMAIL PROTECTED]> wrote: >> It's easy enough to become irritated with Mr Banks, but just possibly, >> through the use of his unique communicative skills, he does succeed in >> making a valid point to the OO.o community ; i e, that the procedure for >> filing bugs is too complicated and unintuitive for new users.... >> >> Henri >> > >I'm NOT a new user, and I find the OOo bugsystem awkward. That's why I >don't post bugs. I post for firefox, fedora, ubuntu, f-spot, digikam, >and other, though.
Dothan: I agree. User's are confused enough without the need to figure out where the bug is. I think that the QA team should, as a part of the triage, be the one's to assign the problem area unless the problem is obvious and on a pull down list which is linked to setup the other values. Also, users should be able to pick their operating system appropriately (like the Mac version has THREE different operating systems that OpenOffice.org has been built on, Jaguar (no longer supported), Panther (Mac OS X 10.3.x, not supported with OpenOffice.org 2.2 or later), and Tiger (Mac OS X 10.4.x).) A problem can occur on a specific Operating system, for example, Fedora Core 5, but not on another, for example, Debian Woody. The ability to pick up some of this information is critical for detecting and fixing problems. Also, the vote system needs an overhaul. You should be able to click on Vote and be told that you have voted for the issue and you can vote again for this issue. Once you have voted twice, the vote option is removed. Once you have voted for five issues in the same category and I'm not speaking of problems in just one area, you cannot vote again until one of the issues is closed, either being fixed or being marked as a duplicate. I'll stop here, for now. James McKenzie --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
