Hi Harold,
   
  Thanks for your time. I got it working.  This is my first time using Windows 
Vista.  I wasn't familiar with how "All Programs" displays and missed OO.  I 
eventually figured it out.  Sorry for the silly question.  Do I need to e-mail 
the list serve so no one else reponds to my inquiry?
   
  Thanks again,
   
  Mark

Harold Fuchs <[EMAIL PROTECTED]> wrote:
  Mr Mark Muller wrote:
> Hi,
> 
> I'm not sure if this is a common problem, but I downloaded OpenOffice 2.1 and 
> went through the installation wizard. It said it was installed. I clicked 
> Finish and rebooted. I couldn't find any OpenOffice link in the programs menu 
> or on the desktop. This is a brand new HP 9207. I'm sure it meets the system 
> requirements. I haven't changed the computer so it shouldn't run into any 
> problems.
> 
> Thanks for your help,
> 
> Mark Muller
> 
> 303-441-0205
> 
> 
>
> 
> ---------------------------------
> Bored stiff? Loosen up...
> Download and play hundreds of games for free on Yahoo! Games.
> 
You don't say which version of which Operating System you are using - 
Windows (XP, 95, Vista, ...), Linux (which distro), ...

I'll assume Windows XP or Vista.

It sounds to me as if you haven't actually installed the software. The 
installation requires three steps:
1. Download the "generator" from the OpenOffice (OO) web site.
2. Run the downloaded file. This will cause the file to "unpack" itself 
into a folder of your choice, typically the desktop. One of the unpacked 
files is the installer.
3. Once the downloaded file has been unpacked into the installer plus 
lots of other stuff, the installer *should* run *automatically*. It will 
ask you several questions such as whether you want Custom or Express 
installation and how OO should handle MS Office documents. It will also 
give you options about where you want shortcuts for OO's components 
(Writer, Calc, etc.) If you didn't see these questions then you haven't 
installed OO.

One way to check is to go to Control Panel>Add/Remove Software. If OO 
isn't in the list then it definitely isn't installed and something went 
wrong.

If OO is in the list, you need to search for the program "soffice.exe". 
The folder containing soffice.exe is the folder containing all the OO 
software. You can set up your own shortcuts on the Desktop, and/or 
Taskbar and/or All Programs menu. In this case the only thing I can 
think of is that you answered "no" to all the options in step 3 above 
concerning where you wanted shortcuts to be set up.

For more details, please read the installation instructions at 
http://download.openoffice.org/common/instructions.html

If you are not using Windows, please reply telling us what you are using 
and someone else will be able to help you.

Oh, by the way, it certainly is *not* a common problem :-) . We'd have 
no users if it was.

-- 
Harold Fuchs
London, England
Please reply *only* to [email protected]



 
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