Forward to OP
On 27 Mar 2007, at 12:51, James Knott wrote:
Roger and Marion wrote:
Hi,
My husband has just bought a new laptop and we still haven't been
able to
get it connected to the internet. It has Microsoft Vista. I have
Microsoft
XP and have windows 2003. We can't download my 2003 software on
his new
laptop. We have bought the open office suite for my husband's
computer and
it has been successfully downloaded onto the laptop.
We have written a document, in writer, and need to send it via the
internet
to a user who only has Microsoft Word. She cannot open our
document in Word
as it doesn't recognize Open office. If open office is compatible
with
Microsoft office, why is this happening, and is there anything to
be done
about it?
If the answer to the last question is no, how do we get our money
back as it
says in the ad," money back if not satisfied."?
Regards Marion and Roger Llewellyn Smith
1) The default format for OpenOffice is OpenDocument (ODT etc). This is
an international ISO standard, which MS Word is unable to handle. This
means you have to save the file in Word format, for the other person to
read. Another option is to click on File > Send > Email as Microsoft
Word. Another possibility is to export the document as a PDF file.
Since OpenOffice is a free download, you might even suggest your friend
install it.
2) While some people sell CDs of OpenOffice, it is available for free
download from www.openoffice.org. If you want your money back, you have
to contact whoever you bought the CD from.
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