Did you look in START - ALL PROGRAMS - scroll all the way to the bottom, new programs get put at the end unless you right-click the list and sort by name. Installing OpenOffice puts an OppenOffice.org folder with the individual office suite launch icons in it.

Carolyn Clarke wrote:
OK, I have spent a long time now and I am stumped. I went to Open Office to download. I paused to donate. I went back to download. The main download address you give (when the button takes me to) takes me to nothing. I have tried repeatedly. Then I went to mirror sites and found one that opened. I get a big, big list of vesions for MAC. Solaris, and Win32. Is this for me, I wonder, using Windows XP as I do. No hint of which is the right one. I don't live in the USA, so I choose a non-US Win32 .exe file. It is 37 Megs and downloads. I open. I install. I get a lovely icon. That icon is not for Open Office, but to install. I also have a folder of zipped and other files. Nothing in my program files. I am stumped. Have I not just installed? I click on the pretty icon and install. Nothing in my program files. I reboot. Nothing in my program files. All I have is the install icon, which only installs. But nothing installs, or I can't find it, despite the fact that I take every default choice.

I am now stopped. I can't do anything. I wonder if it is this experience that makes people stick with Microsoft.

What am I doing wrong? Why is it so hard to download this? Why does it seem addressed to serious techies?

Any help gratefully received.

C A Clarke

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