On Thursday April 05 2007 1:26 am, Don D wrote:
> Good Evening,
>
> I keep coming up with the same error message and I would like you
> to help me if you can?
>
> Here the error message I receive when installing Open Office
>
> Error 1935. An error occurred during the installation of assembly
> 'Cli_ure,public key token="ce2cb7e279207b9e" version="1.0.7.0".
> culture="neutral" please refer to help and support for more
> information. HRESULT:0x800700051
>
> Then when I click ok it removes the information I just installed
> and we start the process all over again.
> It get rather frustrating, do you have any suggestions.
>
> I have a clean copy of XP, all upgrades are done and I even
> defraged my machine and it still will not install.
>
> I really need your help.
>
> Best Regards,
>
> Don and Karen DeVore
> Hurkermur
Error 1935 has to do with an interation between the installation
and anti-virus software which is running. In such cases the following
steps are required. Make SURE you complete one step before going to
the next one!!!
1) Disconnect from the internet. (If on dial-up, remove the phone line
from the computer; if on broadband remove the RG-45 cable; if on
WiFi, remove the WiFi connection.)
2) Close your anti-virus program and firewall. (Turn both of them
off.)
3) Install OpenOffice.org.
4) Restart your anti-virus and firewall programs. (THIS IS VERY
IMPORTANT!!!)
5) Reconnect to the internet.
Dan
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