Hi there:

I would love to be able to use OpenOffice, but I am having trouble getting
it to load onto a remote machine.

PROBLEM:  I have downloaded the latest WINDOWS OpenOffice file (2.2) on my
machine at home (DELL running XP PRO) directly to CD.  The CD file will load
OpenOffice onto my machine at home without problem, but when I try to load
onto a remote (no internet access) DELL running XP HOME, the load hangs up
with the following error:

"The installer you are trying to download is corrupted or incomplete. This
could be the result of damaged disk or failed download or a virus. You may
want to contact the author of the installer to obtain a new copy. It maybe
possible to skip this check using NCRC command line switch. (NOT
RECOMMENDED)"


Interestingly, i tried to copy the file from the CD to the hard drive and
the process hung up with 60 seconds left to go of a 2 minute copy.  I
managed to successfully copy the CD file to the hard drive from the C:\>
prompt, but then go the same installation error as above.

What do I have to do to load OpenOffice on my remote machine.


From another poster on this list :

"It is likely that the error is being cause by your Antivirus (AV) software
believing that the downloaded file is corrupt/virused. You could do one of
three things:
1. Turn off your AV software while you download and install the software;
don't forget to turn it on again.
2. Order the software on CD from the OO web site; you'll probably have to
pay about USD 10 just for the cost of the CD plus P&P.
3. Look at the computer magazines in your local newsagent. These often come
with CDs/DVDs which often have OpenOffice on them. Make sure you buy a
Windows magazine if you are using Windows (which, from the symtoms you
describe, I assume you are)."

/paul



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