NoOp wrote: > On 06/15/2005 05:31 PM, Patsy wrote: > >> Hi, I've installed OpenOffice and I've gone to your website (twice) >> and registered the suite and completed the user survey. But every >> time I start my computer it opens with an OpenOffice screen telling >> me I have to register OpenOffice. How do I get rid of this. Thank >> you, Patsy Hughes >> > > A bit complicated, but see: > http://documentation.openoffice.org/HOW_TO/index.html > [Troubleshooting Common Problems] > http://documentation.openoffice.org/HOW_TO/misc/Troubleshooting_guide.html > <http://documentation.openoffice.org/HOW_TO/misc/Troubleshooting_guide.html#8.Recovering%20content%20from%20a%20damaged%20OpenOffice.org%20file%20|outline> > > <quote> > Repeatedly prompted to register > > Occasionally, after OpenOffice.org is installed and the registration > screen acknowledged, subsequent restarts of OpenOffice.org will also > request registration. This article assumes that you have responded to > the request for registration at least once. > > One possible reason for the recurring prompt has to do with > OpenOffice.org needing to write the response to the registration prompt > to a file. If the permissions on that file do not allow the user that > OpenOffice.org is running under to modify files in that directory, that > change cannot be made. The target file is the common.xcu file. > > The default location of this file under a UNIX installation (single or > multi-user) is > $HOME/.openoffice.org<release>/user/registry/data/org/openoffice/Office/Common.xcu > where $HOME is the user's home directory. > > With a Windows installation, the file will be in one of the following > locations: > > C:\Documents and Settings\<username>\Application > Data\OpenOffice.org<release>\user\registry\data\org\openoffice\Office\Common.xcu > > C:\Program > Files\OpenOffice.org<release>\<username>\registry\data\org\openoffice\Office\Common.xcu > > C:\Windows\Application > Data\OpenOffice.org2\user\registry\data\org\openoffice\office\Common.xcu > > where <username> is an actual user name and <release> is the release of > OpenOffice.org. For further information on these directories and why > common.xcu would be in one rather than another, please see the section > Error Message contains “Get Storage: "No Content"”. > > If the permissions are set correctly, check inside the file for the > following: > > <node oor:name="Misc"> > <prop oor:name="FirstRun" oor:type="xs:boolean"> > <value>true</value> > </prop> > </node> > > To turn off the prompt for registration, change true to false. > > Another similar solution involves editing the Setup.xcu file. This file > has the following property: > > <prop oor:name="FirstStartWizardCompleted" oor:type="xs:boolean"> > <value>true</value> > </prop> > > which, as seen here, should be set to true. > > You should be able to find this file as described below. > > On UNIX-based machines: > > $HOME/.openoffice.org<release>/user/registry/data/org/openoffice/setup.xcu > > With a Windows installation the file should be in one of the following > directories: > > C:\Documents and Settings\<username>\Application > Data\OpenOffice.org<release>\user\registry\data\org\openoffice\Setup.xcu > > C:\Program > Files\OpenOffice.org<release>\<username>\registry\data\org\openoffice\Setup.xcu > > C:\Windows\Application > Data\OpenOffice.org2\user\registry\data\org\openoffice\Setup.xcu > > It is always a good idea to back up files, usually by simply copying > them, before editing them. > </quote> > > If that is confusing... which I suspect it will be, then I recommend the > following (assuming you are using Windows): > > 1. Go to the Control Panel and uninstall OOo. I recommend a reboot > afterwards to ensure nothing is left in temp files. > 2. Reinstall OOo, and this time when asked to register simply check the > 'I do not wish to register' (or similar wording) and go from there. > > If you still have problems after doing 1 & 2, then I recommend > downloading an using Ccleaner: http://www.ccleaner.com/ > As with all registry cleaner utilities, be sure to save a backup of your > registry. CCleaner is simple to use; I use it to clean my customers > computers and have yet to have a problem because of the program. > Then repeat 1 & 2. > > Hopefully in the next version of OOo they will fix this bug - it's been > opened in the past but somehow seems to get closed each time. Perhaps > it's time to reopen? > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > This is a bit odd, as I've never had this problem. Is it because I'm using the OpenOffice version?
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